Knowledgeable Sales Representative with solid background in automotive parts management and customer service. Proven ability to streamline inventory processes and enhance customer satisfaction through efficient parts identification and order fulfillment. Demonstrated expertise in team collaboration and effective communication.
Work History
Parts Advisor
1 Year 5 Months
Hessert Chevrolet | 05.2025 - Current
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Processed parts orders, special requests, and backorders while maintaining clear communication with service department
Assisted retail and wholesale customers with accurate Chevrolet parts selection using catalog systems and VIN lookup
Coordinated incoming shipments, inspected parts, and prioritized timely stocking for counter and shop needs
Resolved customer questions by researching part numbers, applications, and availability across multiple systems
Sales Representative
3 Years 2 Months
NRG | 02.2022 - 04.2025
Prospected residential customers and presented energy solutions aligned with usage needs and savings goals.
Qualified leads through consultative questioning, improving pipeline quality and customer conversion readiness.
Built strong customer relationships through consistent communication and responsive issue resolution.
Car Salesman
2 Years
Patriot Chevrolet | 01.2020 - 01.2022
Presented vehicle features, pricing, and financing options to guide customer purchase decisions.
Conducted test drives and answered questions to support informed buying experiences.
Evaluated customer needs to match vehicles with budget, lifestyle, and preferences.
Education
GED
Hatboro Horsham High School | Hatboro, PA | 06-2019
Skills
Parts cataloging
Warehouse operations
Shipping procedures
Warranty administration
Negotiation
Customer service
Problem-solving
Multitasking and organization
Critical thinking
Team collaboration
Friendly
positive attitude
Teamwork and collaboration
Excellent communication
Computer skills
Accomplishments
Enhanced monthly sales by 60%. Within my first year at NRG.
Built productive, successful team using key training and development strategies.
Developed a productive and successful team through effective training and development strategies.