THOMAS BARSTOW
Potsdam,US
Summary
Motivated college student looking to implement teamwork, leadership and communication skills to help motivate and lead employees to doing the best job possible
Overview
4
4
years of professional experience
Work History
Service Advisor
Barstow Motors, INC.
Potsdam, NY
05.2022 - 08.2023
- Design and created new express service
- Greeted customers upon arrival, coffered with customers about inspection results, recommend corrective procedures, and prepared a work order for needed repairs
- Asked open-ended questions, road tested or inspected vehicles to identify mechanical problems
- Developed estimates by costing materials, supplies and labor
- Set up appointments for customers
- Promptly responded to customer inquiries via phone, email or in person.
- updated customer information at visits
Car Detailer
Barstow Motors, INC.
Potsdam, NY
04.2019 - 08.2021
- Washed, waxed and buffed vehicle bodies for professional shine
- Vacuumed interiors of vehicles to remove dirt and debris
- Shined vehicle windows and windshields to remove water spots
- Counted and adjusted the money in the cash registers
- Delivered money to the bank, mail to post office and cars to customers.
Education
Business Administration and Management - MBA -
Rochester Institute of Technology
01.2024
Management Information Systems - MBA -
Rochester Institute of Technology
01.2024
Skills
- Customer Service
- Excel (4 years)
- Business Process Modeling Notation (2 year)
- Python (1 year)
- Matlab (1 year)
- Lucid Chart (1 year)
Projects
The Pull Out Desk, Worked on designing a new product that would help the environment, and save space in college dorms, Chief of Marketing, created marketing plan including coming up with target market, price and where to advertise The E-Wallet, Worked on designing a new product that would make wallets more secure and modern, Chief of Marketing, head of the marketing
Timeline
Service Advisor
Barstow Motors, INC.
05.2022 - 08.2023
Car Detailer
Barstow Motors, INC.
04.2019 - 08.2021
Business Administration and Management - MBA -
Rochester Institute of Technology
Management Information Systems - MBA -
Rochester Institute of Technology
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