Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

THOMAS BLEYTHING

Hastings,MN

Summary

Talented sales leader with excellent motivational skills. Twenty years of experience in various sales environments including 8 years as a sales leader. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience

Work History

Manager

Charter Communications
05.2021 - Current
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and developed a team of ten supervisors to achieve and surpass monthly sales metrics
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Managed compliance in the call center and conducted investigations when breakage occurs.
  • Analyzed reports to identify areas of opportunity within the business unit and execute positive change.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Supervisor

Charter Communications
10.2016 - 04.2021
  • SMB IBS & OTM Business Sales, Coached and developed a team of up to 14 agents to exceed sales goals and metrics
  • Conducted weekly call reviews with each sales rep and create SMART goals based off sales behaviors
  • Created schedules, managed time cards, ethics investigations, planned team meetings, and documented coaching interactions
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Sales Representative

SMB, Charter Communications
04.2014 - 10.2016
  • Exceeded monthly sales targets and finished 2015 and 2016 in the top 10% of all sales agents
  • Achieved sales metrics by polishing the sales process with an emphasis of discovery and tailoring compelling pitches to all customers
  • Effectively managed a funnel of 100+ accounts from initial contact to installation of services.

Education

Minnesota State University - Mankato
Mankato, MN

Skills

  • Analytical Problem Solver
  • Sales Statistics Analysis
  • Recruiting and Hiring
  • Communication and Engagement Techniques
  • Consultative Selling
  • Sales Quota Management
  • Prospecting Skills
  • Operational Records Review
  • Excellent Communication Skills
  • New Business Generation
  • Business Development and Planning

Accomplishments

  • Received Spectrum Elite Top Manager of the Year Award in 2022.
  • Received Spectrum Elite Top Supervisor of the Year Award in 2020.
  • Received Spectrum Elite Top Supervisor of the Year Award in 2017.

Timeline

Manager

Charter Communications
05.2021 - Current

Supervisor

Charter Communications
10.2016 - 04.2021

Sales Representative

SMB, Charter Communications
04.2014 - 10.2016

Minnesota State University - Mankato

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THOMAS BLEYTHING