Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Borduas

Fort Myers

Summary

Dynamic server with fine dining expertise at Shula's Steak House, adept at building relationships and enhancing guest service. Proven ability to manage high-volume dining environments while maintaining exceptional attention to detail. Recognized for exceptional beverage knowledge and consistently delivering personalized experiences that foster customer loyalty. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

13
13
years of professional experience

Work History

Server

LoLa 41 Naples
01.2024 - 05.2025
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.

Server - Shift Lead

Connors Steak & Seafood
10.2022 - 02.2024
  • Coordinated private party events weekly, ensuring repeat groups.
  • Exceptional steak/seafood knowledge and ability to upsell.
  • Shift lead server with an extra table and important tasks to oversee throughout the shift.

Server

Shula's Steak House Naples
01.2022 - 10.2022
  • Maintained a clean and inviting dining area for an exceptional fine dining atmosphere.
  • Showed high-level understanding of fine dining standards and practices.

Server

Rumrunners
11.2020 - 01.2022
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.

Server / Bartender

Tacos & Tequila Cantina
05.2016 - 06.2020


  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Grocery Stock Clerk

Publix Supermarkets
06.2012 - 09.2016
  • Prioritized tasks during high-traffic hours, ensuring shelves remained stocked and well-organized despite increased customer volume.
  • Facilitated efficient unloading of shipments, verifying accuracy before stocking shelves accordingly.

Education

Associate of Arts - Communication

Florida Gulf Coast University
10501 FGCU Blvd S

Skills

  • Fine dining expertise
  • High-volume dining
  • Building relationships
  • Guest service
  • Task management
  • Beverage knowledge

Timeline

Server

LoLa 41 Naples
01.2024 - 05.2025

Server - Shift Lead

Connors Steak & Seafood
10.2022 - 02.2024

Server

Shula's Steak House Naples
01.2022 - 10.2022

Server

Rumrunners
11.2020 - 01.2022

Server / Bartender

Tacos & Tequila Cantina
05.2016 - 06.2020

Grocery Stock Clerk

Publix Supermarkets
06.2012 - 09.2016

Associate of Arts - Communication

Florida Gulf Coast University