Thomas Bowe

Prepared and produced cannabis-infused edible products in a commercial kitchen environment, following standardized recipes and precise measurements to ensure consistency and accurate dosing. Maintained strict food safety and sanitation standards while assisting with ingredient preparation, baking, cooking, and packaging of finished products. Supported daily kitchen operations by organizing workstations, monitoring ingredient inventory, and collaborating with team members to meet production targets efficiently.

• Developed training materials to enhance team knowledge of products and services.
• Facilitated onboarding sessions for new hires, ensuring smooth integration into team culture.
• Mentored team members in customer service best practices, improving overall guest satisfaction.
• Conducted regular training workshops to reinforce operational standards and procedures.
• Evaluated training effectiveness through feedback and performance assessments, driving continuous improvement.
• Fostered a collaborative environment by encouraging open communication and teamwork among staff members.
• Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.

Supervised and trained staff on product expertise and department operations, including inventory tracking, product ordering, and merchandising. Enhanced the customer experience by delivering knowledgeable, efficient, and friendly service.

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with product inquiries and provided recommendations.
• Maintained accurate inventory levels through regular stock checks and replenishment.
• Collaborated with team members to ensure store cleanliness and organization.