Vigilant Transportation Security Officer known for high productivity and efficient task completion. Skilled in threat assessment, passenger screening, and security technology operation. Excel in communication, problem-solving, and teamwork, ensuring safety protocols are upheld with professionalism and precision. Ready to contribute to secure travel environments through focused attention to detail and proactive security measures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Transportation Security Officer
Transportation Security Administration, TSA
Albany, New York
08.2025 - Current
Screened passengers and baggage for prohibited items and security threats.
Communicated security procedures to passengers and staff, enhancing understanding and compliance.
Collaborated with team members to ensure a safe travel environment.
Conducted thorough inspections of carry-on items during security checks.
Responded promptly to alarms and security alerts during screenings.
Followed TSA protocols to uphold regulatory compliance and safety standards.
Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
Deescalated difficult customer service encounters through effective problem-solving techniques.
Verified credentials and authorization of personnel entering restricted areas, maintaining security integrity.
Millwork Sales Specialist
Home Depot
Saratoga Springs, New York
06.2023 - 08.2023
Guided customers in selecting millwork products, enhancing project success and satisfaction.
Provided product knowledge and recommendations to enhance customer satisfaction.
Coordinated special orders and ensured timely delivery of millwork items.
Maintained inventory levels and organized displays for optimal presentation.
Demonstrated proper installation techniques for millwork products to customers.
Cultivated customer relationships, resulting in increased repeat business.
Collaborated with production teams to secure timely delivery of millwork orders.
Created and maintained customer accounts, including tracking of sales activities, order information, and customer contacts.
Responded promptly to customer queries regarding product specifications or ordering issues.
Distribution Specialist
CorpEvents New England
Westborough, Massachusetts
06.2021 - 08.2021
Coordinated logistics for distribution of event materials across multiple locations, ensuring timely arrival for scheduled events.
Assisted in preparation and organization of materials for corporate events, enhancing event execution and participant experience.
Assisted with loading and unloading trucks to ensure timely deliveries.
Organized stock into designated warehouse locations, improving inventory accessibility and retrieval efficiency.
Education
High School Diploma -
Saratoga Springs High School
Saratoga Springs, NY
06-2019
Some College (No Degree) - Sociology
SUNY, Geneseo
Geneseo, NY
Skills
Security screening
Baggage inspection
Explosives detection
X-ray machine operation
Pat-down procedures
Entry and exit monitoring
Passport checks
Surveillance monitoring
Threat assessment
Threat mitigation
Risk assessment
Regulatory compliance
Security equipment operation
Protocol implementation
Attention to detail
Stress tolerance
Crisis response
Public interaction
Team collaboration
Communication skills
Time management
Crisis response
Certification
Transportation Security Officer Basic Training Program