Thomas Brady
Tampa,FL
Summary
Being skilled in Sales and Customer Success Management, with a background in diverse environments. Possess strong communication, negotiation, and strategic planning skills critical for thriving in Customer Success Management roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing effective process implementation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Development Representative
Branch
Tampa, FL
10.2023 - Current
- Generated a qualified pipeline exceeding $45M, driving critical revenue growth.
- Sourced Closed-Won over $13M in ARR (Annual Recurring Revenue) across 24 opportunities.
- Converted over 250 qualified deals, achieving 135% of quota in 16 months.
- Penetrated new business verticals to support Branch's growth ambitions and market expansion.
Director of Operations
Diggy Dogs
Tampa, FL
07.2022 - 01.2025
- Increased monthly sales from $5,000 to over $25,000 in 2024 by driving business growth initiatives and expanding client partnerships.
- Secured a sponsorship deal with the president of Palma Ceia Little League, enhancing brand visibility and market reach.
- Managed event operations for gatherings ranging from as few as 10 attendees to over 50k
Sales Development Rep + Account Executive
Heimdal
St. Petersburg, FL
07.2022 - 10.2023
- Drove revenue growth by building direct business relationships and expanding channel partnerships in key territories.
- Closed the first-ever deal in company history across the U.S., LATAM, and Canadian markets.
- Partnered with cross-functional teams to accelerate the sales cycle and deal execution.
Project Manager
Pine Ridge Landscaping
Leesburg, VA
12.2020 - 06.2022
- Built and nurtured key relationships to expand clientele, and increase revenue.
- Managed sales cycles end-to-end, leading projects from client acquisition to project completion.
- Customized project plans to meet client-specific needs, increasing customer satisfaction, and driving referral business.
Assistant Superintendent
HITT Contracting
Fairfax, VA
11.2019 - 12.2020
- Directed various tenant fit-outs and base-building projects.
- Managed project scope achievement through careful supervision of personnel.
- Collaborated daily with subcontractors to track job site progress.
Superintendent
RW Murray CO
Manassas, VA
12.2017 - 11.2019
- Responsible for the timely completion of various base buildings and tenant fit-outs.
- Ensured site safety and quality control.
- Communicated with clients regularly to build and nurture key relationships and report on project status.
Education
Bachelor of Science - Communication
Radford University
Radford, VA05-2017
Skills
- Fluent in Spanish
- Proficient in Portuguese
- Microsoft Office 365
- BJJ Purple Belt
- 4-time Ironman finisher
- HubSpot
- Outreachio
- ZoomInfo
Certification
- NASM Certified Personal Trainer
- First Aid/CPR certified
Affiliations
- Grace Leadership Academy Intern
- United Youth Leader
- Courageous Table Co-Leader
- Following Jesus Small Group Leader
- Contributing member of three neighborhood groups
- Worship Leader
Timeline
Sales Development Representative
Branch
10.2023 - Current
Director of Operations
Diggy Dogs
07.2022 - 01.2025
Sales Development Rep + Account Executive
Heimdal
07.2022 - 10.2023
Project Manager
Pine Ridge Landscaping
12.2020 - 06.2022
Assistant Superintendent
HITT Contracting
11.2019 - 12.2020
Superintendent
RW Murray CO
12.2017 - 11.2019
- NASM Certified Personal Trainer
- First Aid/CPR certified
Bachelor of Science - Communication
Radford University
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