Summary
Overview
Work History
Skills
References
Timeline
Generic

Thomas Bridges

Orlando,Florida

Summary

Dedicated and detail-oriented Field Technician with 7 years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in scheduling, customer relationship management.

Overview

15
15
years of professional experience

Work History

Field Technician

Best Buy
Orlando, FL
07.2017 - Current
  • Performed preventative maintenance on equipment and systems to ensure optimal performance.
  • Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
  • Maintained inventory of parts and supplies used for repairs and service calls.
  • Collaborated with engineering teams to develop solutions to technical challenges encountered in the field.
  • Monitored system performance remotely using diagnostic tools such as ping utilities or network monitoring software.
  • Responded quickly to emergency situations requiring immediate attention.
  • Trained staff members on proper use of equipment, processes and procedures.
  • Communicated regularly with management regarding progress made on assigned projects or tasks.
  • Serviced and repaired designated equipment to meet company standards and specifications.
  • Verified system functionality by testing equipment and connections, identifying and correcting problems.
  • Utilized handheld device to update work order status.
  • Traveled to Multiple field locations per month to evaluate equipment and performance.
  • Maintained product knowledge and aptitude to perform troubleshooting and diagnostics.
  • Interfaced with third-party providers to troubleshoot equipment issues.
  • Installed new components or replaced defective parts to restore functionality.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Performed termination of cables including Cat5E, Cat6 and coaxial cables for various systems.
  • Provided technical support to customers regarding their low voltage systems.
  • Worked collaboratively with professionals from different trades on diverse projects, specializing in low voltage systems.
  • Employed advanced troubleshooting methods, substituting defective components and pinpointing wiring errors to successfully repair system operations.
  • Analyzed project blueprints and drawings to ascertain the extent of the project as well as the materials needed.
  • Demonstrated excellent leadership skills by offering guidance and instruction to new team members on the correct method of installing low voltage wiring systems.

Tire Technician

Sams Club Tire And Battery
Lake Charles, LA
07.2015 - 07.2017
  • Assisted customers in selecting appropriate types of tires based on their driving needs.
  • Maintained cleanliness of work area at all times, including disposing of used parts properly in accordance with safety regulations.
  • Provided advice to customers regarding proper maintenance of their vehicle's tires.
  • Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.

Supervisor

Fresh and Easy
Phoenix, AZ
04.2009 - 07.2015
  • Directed and supervised team of 15 employees in daily operations.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.

Skills

  • Component repair
  • Cable pulling
  • Instrumentation configuration
  • Equipment Installation
  • Materials Management
  • Technical Support
  • Programming
  • Field Operations
  • Project Management
  • Construction knowledge

References

References available upon request.

Timeline

Field Technician

Best Buy
07.2017 - Current

Tire Technician

Sams Club Tire And Battery
07.2015 - 07.2017

Supervisor

Fresh and Easy
04.2009 - 07.2015

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Thomas Bridges