Branch Manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. 16+ year history of success in a wide array of business and operations.
Overview
21
21
years of professional experience
Work History
Branch Manager
Sherwin-Williams Automotive Finishes
Tulsa, OK
03.2023 - Current
Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Developed strategies to increase customer satisfaction and loyalty.
Monitored financial performance of the branch on a monthly basis.
Director of Operations
GH food group
Tulsa, OK
02.2021 - 11.2022
Directed the operations and logistics of a multi-million dollar business.
Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
Coordinated activities between different departments to ensure successful completion of projects.
In-flight Technician
United States Navy, Unit
01.2003 - 03.2008
Tested and calibrated instruments to ensure accuracy and reliability of data.
Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
Utilized specialized rescue techniques to safely recover victims from hazardous situations.
Education
Physical Therapy Assistance
Guilford Technical Community College
Jamestown, NC
Skills
Work Prioritization
Risk Mitigation
Performance Reviews
Business development expertise
Proficient in CRM
Excels in team leadership
Accomplishments
within first year of becoming Branch Manager with Sherwin Williams I led the team to 118% above sales budget.