Summary
Overview
Work History
Education
Skills
Software
Timeline
ProjectManager
Thomas Carrington

Thomas Carrington

O'Fallon,MO

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

25
25
years of professional experience

Work History

Owner/Operator Computer Technician

Computer Depot
04.2006 - Current

Consulted with customers to assess needs and propose optimal solutions.

  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and motivated employees to perform daily business functions.
  • Managed day-to-day business operations.
  • Established foundational processes for business operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Recruiting, hiring and training of team members.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Refurbished PC systems and peripherals such as laptops, desktops, networking equipment, and printers.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Tested and installed motherboards, processors, and graphics cards on desktops and laptops for home users and businesses.
  • Recommended new and replacement hardware and software purchases.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Recovered critical information from data back ups to restore functionality.
  • Maintained office PCs, networks and mobile devices.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Computer Depot offered a variety of services to include: Computer repair for home and business, aerial drone Services, 3D prototype printing, laser engraving and cutting, small project CNC machining, Corona Virus detection and disinfection service, embroidery services, website creation and maintenance, graphic Art services, custom sublimation printing, animation and video services, product green screen photography, and Class 4 Laser outdoor advertising services.

IT Manager

America's First Financial
06.2000 - 02.2006
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Oversaw daily performance of computer systems and immediately responded to reported issues to keep network up and running.
  • Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
  • Created and terminated user's accounts from start to finish in business applications.
  • Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
  • Built, repaired and installed computer-related hardware based on deployment procedures.
  • Customized and repaired technology based on staff requests.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Created all company graphic artwork, websites, brochures, business cards, advertising postcards, company product video animations and whiteboard presentations.

Education

Surgical Technician Training

US Army National Guard
St. Louis, MO
06-1987

Same As Regular Army Service

US Army Reserves
Kansas City, MO
03-1985

Communitions Specialist

US Army
Fort Gordon, Georgia
03-1982

Skills

  • Small business operations
  • Life cycle project management
  • Relationship building
  • Project estimating
  • Business marketing
  • Marketing
  • Negotiation
  • Service quality assurance
  • Business development
  • Talent development
  • Product branding

Software

Adobe Photoshop

Adobe Animate

Adobe After Effects

Adobe Illustrator

Adobe Character Animator

Adobe Dreamweaver

Adobe Premier Pro

LaserGRBL

LaserOS64

Lightburn

Lasershow Designer BEYOND

OBS Studio

Phrozen3D

Microsoft Word

Microsoft PowerPoint

Timeline

Owner/Operator Computer Technician

Computer Depot
04.2006 - Current

IT Manager

America's First Financial
06.2000 - 02.2006

Surgical Technician Training

US Army National Guard

Same As Regular Army Service

US Army Reserves

Communitions Specialist

US Army
Thomas Carrington