THOMAS CARTER
Azalea,OR
Summary
Results-driven Operations Manager at Azalea Mountain, LLC with proven track record in streamlining processes and driving efficiency. Strong focus on team collaboration and adaptability, ensuring reliable performance in dynamic environments. Skilled in strategic planning, resource allocation, and project management. Known for leadership, communication, and problem-solving abilities to achieve organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager of Operations
Azalea Mountain, LLC
08.2019 - Current
- Proactively anticipated staffing needs and ensured that key positions were filled, supporting both short-term operational requirements and long-term business growth. Led staffing strategies to maintain optimal workforce levels.
- Managed team performance through continuous monitoring, feedback, and the implementation of a structured development process, ensuring that team members had the skills and support to excel in their roles.
- Delivered tailored service solutions that addressed customer concerns and enhanced the customer experience, directly improving customer satisfaction and loyalty.
- Led a team in marketing Azalea Mountain, LLC products and services, utilizing targeted sales strategies to solicit and engage customers, resulting in expanded market share and a 42% increase in product sales.
- Analyzed customer demand, market trends, and space utilization to optimize departmental operations, improving profitability and resource allocation.
- Led cross-functional teams in the development and expansion of new ventures, ensuring projects aligned with company goals and delivering results on time, contributing to overall business growth.
Education
Bachelor of Science - Show Production
Full Sail University
Winter Park, Florida05.2017
Skills
- Leadership
- Communication
- Problem-solving
- Detail Orientated
- Organization
- Adaptability
- Customer-focused
Affiliations
- New River Baptist Church
Certification
AutoCAD Drafter
ADOBE Photoshop
Microsoft Office
Timeline
Manager of Operations
Azalea Mountain, LLC
08.2019 - Current
Bachelor of Science - Show Production
Full Sail University
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