Hi, I’m
Thomas Chow
Sales Manager
Corona,CA
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
33
years of professional experience
Work History
Ortho Mattress
Store Manager
02.2001 - 07.2020
Job overview
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Thieves Market
Store Manager
10.1987 - 03.1998
Job overview
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
Education
Golden West CollegeHuntington Beach, CA
Associate of Arts from General Ed
CA Long Beach
from Insurance Lic
04.2005
Hunington Beach HighHB
High School Diploma
06.1984
Skills
- Partnership Building
- Shift Scheduling
- Customer Service Management
- Store Merchandising
- Team Development
Timeline
Store Manager
Ortho Mattress
02.2001 - 07.2020
Store Manager
Thieves Market
10.1987 - 03.1998
Golden West College
Associate of Arts from General Ed
CA
from Insurance Lic
Hunington Beach High
High School Diploma
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