Thomas Coltra
Hillsboro,OR
Summary
Accomplished Production Supervisor with a proven track record at Pacific Foods of Oregon, enhancing team productivity and efficiency. Expert in conflict resolution and customer service, I excel in fast-paced environments, driving operational excellence. Skilled in inventory control and team collaboration, I consistently exceed performance goals through effective leadership and problem-solving abilities.
Overview
33
33
years of professional experience
Work History
Sales Associate - Electrical Repair and Diagnosis
Pacific Lamp Wholesale
11.2004 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Production Supervisor
Hemcare of Oregon
06.2001 - 01.2004
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
Production Supervisor
Pacific Foods of Oregon
06.1992 - 07.1995
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
Education
GED -
Portland Community College
Portland, OREl Dorado High
Placerville, CA06-1979
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Cash handling
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Conflict resolution
- Store opening and closing
- Customer needs assessment
- Meeting deadlines
- Professional demeanor
- Retail store operations
- Sales training
- Inventory control
- Policy and procedure adherence
- Display setup
- Product promotions
- Shipment processing
Timeline
Sales Associate - Electrical Repair and Diagnosis
Pacific Lamp Wholesale
11.2004 - 01.2025
Production Supervisor
Hemcare of Oregon
06.2001 - 01.2004
Production Supervisor
Pacific Foods of Oregon
06.1992 - 07.1995
GED -
Portland Community College
El Dorado High
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