Open To Work
PATTY MOLINA
Winter Haven,FL
Work Preference
Summary
Results-oriented Jewelry Management Professional with extensive experience in sales, repair, and business operations. Skilled in fostering customer relationships and driving sales growth while enhancing customer satisfaction through effective service strategies. Dedicated to leveraging expertise to optimize team performance and achieve organizational objectives.
Overview
15
15
years of professional experience
Work History
Manager/Key Holder/Sales Associate/Repair
JOHN'S JEWELRY SALES AND WATCH REPAIR
Orlando, USA
01.2000 - 01.2025
- Drove yearly sales growth through targeted strategies and customer engagement
- Consistently exceeded monthly sales targets through effective product knowledge and exceptional customer service
- Executed sales process from product presentation to closing deals and transaction processing, enhancing customer experience
- Built and maintained a loyal client base through personalized follow-up, resulting in repeat business and referrals
- Provided expert guidance to customers on selecting the perfect piece of fine jewelry based on their preferences, budget, and occasion
- Increased average transaction value through upselling techniques resulting in higher profit margins
- Developed creative displays and merchandising strategies to showcase new collections, attracting customer attention and driving sales
- Managed operations across 5 locations to ensure consistent service quality and customer satisfaction
- Trained staff on customer service techniques to improve sales performance
- Jewelry/watch repairs
Education
College in General Studies -
Valencia College
Orlando, FLHigh School Diploma - general studies
Dr. Phillips High School
Orlando, FLSkills
- Merchandising
- Customer Service
- Sales
- POS
- Cash handling
- Watch repair
- Leadership
- Key holder
- Product presentation
- Customer relationship management
- Problem solving
- Effective communication
- Negotiation tactics
- Sales techniques
- Decision-making
- Customer service
- Work prioritization
Timeline
Manager/Key Holder/Sales Associate/Repair
JOHN'S JEWELRY SALES AND WATCH REPAIR
01.2000 - 01.2025
College in General Studies -
Valencia College
High School Diploma - general studies
Dr. Phillips High School