Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Thomas Contopulos

Summary

I am a Hardworking dependable guy that enjoys surfing and off roading on my free time. Furthermore a dynamic and dedicated professional with a positive attitude and strong customer service skills. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Committed to teamwork and maintaining high safety standards while ensuring timely and efficient operations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Delivery Driver

Ocean Group
04.2025 - 12.2025
  • Delivered packages efficiently while adhering to safety and traffic regulations.
  • Navigated delivery routes using GPS technology to optimize travel time.
  • Communicated with customers to ensure satisfaction and resolve issues promptly.
  • Maintained vehicle cleanliness and conducted routine inspections for safety compliance.
  • Collaborated with team members to coordinate deliveries during peak periods.
  • Trained new drivers on company procedures and best practices for efficiency.
  • Operated light trucks to deliver loads as far as 200 miles from home location.

Snowboard Instructor

Arizona Snowbowl
11.2023 - 04.2024
  • Instructed students in snowboarding techniques, ensuring safety and skill progression.
  • Developed lesson plans tailored to diverse skill levels and age groups.
  • Provided feedback on performance, fostering improvement and confidence among participants.
  • Monitored equipment maintenance, ensuring optimal performance and safety standards.
  • Organized group activities that promoted teamwork and camaraderie among snowboarders.
  • Assisted in training new instructors, sharing best practices for effective teaching methods.
  • Collaborated with resort staff to enhance overall guest experience during winter sports events.
  • Evaluated student progress regularly, adjusting lesson plans as needed to ensure continued improvement in skills and confidence on the slopes.
  • Promoted a culture of inclusivity by adapting teaching strategies for students with varying physical abilities or learning styles.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Organized and led 10 weekly classes and 5 individual sessions.

Lift Operator

Mammoth Mountain
11.2022 - 03.2023
  • Operated lift equipment to transport materials efficiently across site.
  • Coordinated with team members to ensure timely delivery of products.
  • Conducted routine inspections to maintain safety standards and equipment functionality.
  • Assisted in training new operators on safety protocols and operational procedures.
  • Monitored load capacities to prevent overloading and ensure safe operations.
  • Learned and enforced lift rules, policies and procedures.
  • Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
  • Communicated with other lift operators about high-risk lift riders.
  • Maintained lift mazes, ramps and signs.

Blind Installer/Operations Manager

Can't Top Us
06.2018 - 09.2022
  • Installed various types of blinds, ensuring optimal functionality and aesthetic appeal.
  • Collaborated with clients to assess needs and recommend appropriate window treatment solutions.
  • Trained junior installers on best practices for blind installation and customer service techniques.
  • Conducted site evaluations to determine precise measurements for customized installations.
  • Resolved customer inquiries and concerns promptly, improving overall satisfaction rates.
  • Coordinated with suppliers to ensure timely delivery of materials for installation projects.
  • Attended training to learn new technology of building materials and installation methods as required by location management.
  • Maintained a high level of professionalism, providing excellent customer service during in-home consultations and installations.
  • Maintained a clean and organized work environment during installations, ensuring minimal disruption to clients'' homes or businesses.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

No Degree - Business Administration And Management

College of The Desert
Palm Desert, CA

High School Diploma -

Palm Desert Highschool
Palm Desert, CA
06-2019

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Multitasking
  • Time management
  • Problem-solving
  • Attention to detail
  • Professionalism and punctuality

Accomplishments

Myself and another installer broke the record for blinds installed for all Individuals working with 3 Day Blinds. Did so the next year with a different Installer working as a 2 man team both years.

Certification

PSIA-AASI Level 1 Freestyle

Legal Aspects of Real Estate

California: Real Estate Principals

California: Real Estate Practice



Timeline

Delivery Driver

Ocean Group
04.2025 - 12.2025

Snowboard Instructor

Arizona Snowbowl
11.2023 - 04.2024

Lift Operator

Mammoth Mountain
11.2022 - 03.2023

Blind Installer/Operations Manager

Can't Top Us
06.2018 - 09.2022

No Degree - Business Administration And Management

College of The Desert

High School Diploma -

Palm Desert Highschool
Thomas Contopulos