Thomas Contopulos
Summary
I am a Hardworking dependable guy that enjoys surfing and off roading on my free time. Furthermore a dynamic and dedicated professional with a positive attitude and strong customer service skills. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Committed to teamwork and maintaining high safety standards while ensuring timely and efficient operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
Ocean Group
04.2025 - 12.2025
- Delivered packages efficiently while adhering to safety and traffic regulations.
- Navigated delivery routes using GPS technology to optimize travel time.
- Communicated with customers to ensure satisfaction and resolve issues promptly.
- Maintained vehicle cleanliness and conducted routine inspections for safety compliance.
- Collaborated with team members to coordinate deliveries during peak periods.
- Trained new drivers on company procedures and best practices for efficiency.
- Operated light trucks to deliver loads as far as 200 miles from home location.
Snowboard Instructor
Arizona Snowbowl
11.2023 - 04.2024
- Instructed students in snowboarding techniques, ensuring safety and skill progression.
- Developed lesson plans tailored to diverse skill levels and age groups.
- Provided feedback on performance, fostering improvement and confidence among participants.
- Monitored equipment maintenance, ensuring optimal performance and safety standards.
- Organized group activities that promoted teamwork and camaraderie among snowboarders.
- Assisted in training new instructors, sharing best practices for effective teaching methods.
- Collaborated with resort staff to enhance overall guest experience during winter sports events.
- Evaluated student progress regularly, adjusting lesson plans as needed to ensure continued improvement in skills and confidence on the slopes.
- Promoted a culture of inclusivity by adapting teaching strategies for students with varying physical abilities or learning styles.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Organized and led 10 weekly classes and 5 individual sessions.
Lift Operator
Mammoth Mountain
11.2022 - 03.2023
- Operated lift equipment to transport materials efficiently across site.
- Coordinated with team members to ensure timely delivery of products.
- Conducted routine inspections to maintain safety standards and equipment functionality.
- Assisted in training new operators on safety protocols and operational procedures.
- Monitored load capacities to prevent overloading and ensure safe operations.
- Learned and enforced lift rules, policies and procedures.
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Communicated with other lift operators about high-risk lift riders.
- Maintained lift mazes, ramps and signs.
Blind Installer/Operations Manager
Can't Top Us
06.2018 - 09.2022
- Installed various types of blinds, ensuring optimal functionality and aesthetic appeal.
- Collaborated with clients to assess needs and recommend appropriate window treatment solutions.
- Trained junior installers on best practices for blind installation and customer service techniques.
- Conducted site evaluations to determine precise measurements for customized installations.
- Resolved customer inquiries and concerns promptly, improving overall satisfaction rates.
- Coordinated with suppliers to ensure timely delivery of materials for installation projects.
- Attended training to learn new technology of building materials and installation methods as required by location management.
- Maintained a high level of professionalism, providing excellent customer service during in-home consultations and installations.
- Maintained a clean and organized work environment during installations, ensuring minimal disruption to clients'' homes or businesses.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
No Degree - Business Administration And Management
College of The Desert
Palm Desert, CAHigh School Diploma -
Palm Desert Highschool
Palm Desert, CA06-2019
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Multitasking
- Time management
- Problem-solving
- Attention to detail
- Professionalism and punctuality
Accomplishments
Myself and another installer broke the record for blinds installed for all Individuals working with 3 Day Blinds. Did so the next year with a different Installer working as a 2 man team both years.
Certification
PSIA-AASI Level 1 Freestyle
Legal Aspects of Real Estate
California: Real Estate Principals
California: Real Estate Practice
Timeline
Delivery Driver
Ocean Group
04.2025 - 12.2025
Snowboard Instructor
Arizona Snowbowl
11.2023 - 04.2024
Lift Operator
Mammoth Mountain
11.2022 - 03.2023
Blind Installer/Operations Manager
Can't Top Us
06.2018 - 09.2022
No Degree - Business Administration And Management
College of The Desert
High School Diploma -
Palm Desert Highschool