THOMAS COREY

* Made contact with customers whose accounts had fallen into collections.

* Maintained a strong customer service attitude.

* Performed gas meter readings and gas meter shutoffs if applicable.

* Deescalated any conflict that may have occurred.

* Informed customers about various programs and plans for financial assistance.

* Safely drove a company vehicle.

* Ensured that all essential tools and pamphlets were stocked in vehicle.

* Planned out effective driving routes to complete as many jobs as possible per day.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Assembled a variety of scopes with extremely specific instructions.
• Continuously checked products for quality assurance according to strict guidelines.
• Performed quality checks on finish products to verify compliance specifications.
• Managed inventory of parts and components.
• Met weekly quotas.

• Managed administrative logistics of events planning, event booking, and event promotions.
• Edited several crafted written documents by other coworkers.
• Created weekly agendas.
• Researched and identified new vendors and suppliers to obtain competitive pricing.

• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Set strict time management
• Developed and utilized sales and persuasion techniques

• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
• Accounted for all files and miscellaneous paperwork
• Logged dozens of reports into Microsoft Excel daily
• Executed record filing system to improve document organization and management

• Answered questions about specialty products
• Restocked products based on available inventories and customer demands
• Endorsed products by making recommendations and promoting specials
• Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.