Thomas Corrado
Jackson
Summary
Sales team member offering expertise in route management and client relations, with a strong focus on achieving sales goals and fostering account development. Skilled in delivering exceptional customer service and maintaining efficient operations. Committed to building strong client connections and enhancing service quality.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Route Sales Representative/Driver
Here Foods Inc.
Lakewood
10.1999 - Current
- Provided outstanding customer service while delivering goods according to delivery schedules.
- Inspected delivery trucks prior to leaving the warehouse each day for maintenance issues.
- Developed excellent customer service skills through regular interaction with clients.
- Managed daily route schedules to ensure timely product deliveries.
- Developed strong customer relationships through regular check-ins and communication.
- Maintained accurate inventory records for efficient stock management.
- Collaborated with warehouse staff to streamline order fulfillment processes.
- Resolved customer inquiries and complaints promptly and effectively.
- Trained new team members on company procedures and sales techniques.
- Conducted daily pre-trip inspections of delivery vehicles.
- Loaded, unloaded, and delivered product in a timely manner.
- Utilized sales software to track orders and monitor sales performance.
- Monitored stock levels on route trucks to ensure accuracy of inventory counts.
- Promoted positive relationships with customers to maintain consistent sales.
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Responded quickly to customer inquiries regarding products or services.
- Delivered product to customers in a safe and courteous manner.
- Assisted with merchandising displays at customer locations when requested.
- Confirmed product displays met company specifications regarding placement, date codes and pricing.
- Reported any discrepancies between orders and actual items received and delivered promptly to management staff.
- Planned and organized routes within territory to maximize efficiency and time.
- Restocked shelves as needed in order to ensure adequate inventory levels for customers.
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
- Organized deliveries according to customer needs.
- Maintained an organized work space at all times.
- Developed and implemented strategies to increase sales volume.
Customer Service Representative
Sam's Club
Freehold
08.1994 - Current
- Assisted customers with product inquiries and recommendations.
- Processed transactions efficiently at the point of sale.
- Maintained cleanliness and organization of sales floor displays.
- Handled customer complaints with empathy and professionalism.
- Collaborated with team members to ensure smooth operations.
- Supported inventory management by restocking merchandise promptly.
- Utilized store systems to track customer orders and returns.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Developed strong relationships with customers by providing personalized assistance and support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
HIGH SCHOOL DIPLOMA -
Jackson Memorial High School
Jackson, NJSkills
- Route management
- Sales goals
- Client relations
- Account development
Certification
Safe Driving Certification
References
- Pete Wortman, Here Foods, Management, (732) 905-1600, recruitment@herrs.com
- Dave Mell, Herr Foods Inc., Management Boss, (732) 905-1600, recruitment@herrs.com
Timeline
Route Sales Representative/Driver
Here Foods Inc.
10.1999 - Current
Customer Service Representative
Sam's Club
08.1994 - Current
HIGH SCHOOL DIPLOMA -
Jackson Memorial High School