Open To Work
Thomas Courtenay
Hoschton,GA
Work Preference
Summary
Expertise in property management with a focus on enhancing tenant satisfaction through collaborative relationships. Proven track record in managing multimillion-dollar capital projects and preparing detailed budgets, ensuring optimal service delivery and compliance across properties.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Property Manager – Georgia Portfolio
Fairway Investments
Birmingham, AL
05.2016 - 02.2026
- Oversaw a portfolio of 7–15 Class A shopping centers, ensuring exceptional operational performance and tenant satisfaction.
- Prepared and managed comprehensive annual budgets for each property, including detailed capital expenditure planning.
- Cultivated strong, collaborative relationships with hundreds of tenants and tenant representatives to enhance tenant retention and satisfaction.
- Evaluated and selected vendors, continuously monitoring performance to ensure optimal service delivery across properties.
- Directed multimillion-dollar capital improvement projects, enhancing property aesthetics and functionality through initiatives like full property repainting, parking lot milling and resurfacing, roof replacements, retaining wall installations, major elevator modernizations, extensive landscaping renovations, and complete LED lighting upgrades.
- Facilitated property acquisitions and dispositions by conducting due diligence, performing physical inspections, and leading tenant interviews to ensure informed decision-making.
Building Engineer
Jackson Corporate Real Estate
Atlanta, GA
06.2013 - 05.2016
- Conducted regular inspections and performed preventive and corrective maintenance on building systems and premises across multiple Class A office properties.
- Oversaw large-scale capital projects, ensuring timely completion of tenant build-outs, LED lighting conversions, and parking lot resurfacing.
- Evaluated and negotiated competitive bids from vendors and contractors for capital improvement initiatives, ensuring cost-effective solutions.
- Responded effectively to emergency situations, including flood mitigation, elevator entrapments, and major power outages.
- Cultivated strong relationships with tenants and property management teams to enhance communication and satisfaction.
Service Technician
AMLI at McGinnis Ferry
Suwanee, GA
03.2007 - 06.2013
- Managed and resolved service requests for plumbing, electrical, and HVAC systems, ensuring timely maintenance.
- Identified and repaired mechanical and building systems issues promptly, maintaining operational integrity.
- Provided exceptional customer service to 696 residents of luxury apartment community, enhancing tenant satisfaction.
- Coordinated and supervised third-party vendors and contractors.
- Conducted due diligence inspections for potential property acquisitions.
- Received two “Workhorse” awards and was named Service Technician of the Year for the AMLI East Coast division.
Crew Manager
Bird Bath Aircraft Detailing Company
Chamblee, GA
07.2000 - 12.2006
- Led team of 2–3 crew members, assigning tasks and ensuring adherence to quality standards.
- Trained new hires on company procedures and safety protocols, ensuring clarity in service expectations.
- Coordinated daily cleaning schedules, prioritizing tasks to consistently meet timelines and standards.
Education
High School Diploma -
Duluth High School
Duluth, GA06-2000
Skills
- Property maintenance oversight
- Lease administration
- Vendor negotiation
- Budget preparation
- Financial management
- Capital project planning
- Customer relationship management
Certification
Universal EPA Certification
References
Available upon request
Timeline
Property Manager – Georgia Portfolio
Fairway Investments
05.2016 - 02.2026
Building Engineer
Jackson Corporate Real Estate
06.2013 - 05.2016
Service Technician
AMLI at McGinnis Ferry
03.2007 - 06.2013
Crew Manager
Bird Bath Aircraft Detailing Company
07.2000 - 12.2006
High School Diploma -
Duluth High School