Thomas Cuellar
Wasco,USA
Summary
Experienced customer-oriented individual with strong work ethic. Actively seeking a customer service position where I can optimize my problem solving and organization skill to contribute to increased customer satisfaction.15 yrs + Customer Service Willing to relocate to: Shafter, CA - Delano, CA - Bakersfield, CA Authorized to work in the US for any employer Willing to relocate to: Bakersfield, CA
Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.
Overview
1
1
Certification
13
13
years of professional experience
Work History
1099 delivery driver
Walmart spark
Wasco, CA
05.2023 - Current
- 1099 delivery driver I provide excellent customer service assistance with shopping needs the customer delivering customers goods to their home or to their doorstep as instructed
Environmental Services Technician
Bakersfield memorial hospital
Bakersfield, CA
11.2021 - 05.2022
- Responsible for the cleanliness and sanitation of the hospital. In charge of performing a range of cleaning duties such as mopping & floor buffing to room's sanitizing and waste disposal. Responsible for distributing linens and tracking the linens used per department. Along with refilling toilet paper and other paper products to rooms as needed.
Front Desk Clerk/Night Auditor
Hyatt
Bakersfield, CA
03.2021 - 11.2021
- Responsible for Checking guests in/out & assisting all other guest's. Attending to guest needs & wants In charge of serving food & alcohol beverages
- Taking ownership of guest problems and resolving them
- Familiar with day-to-day selling strategy of rooms & all promotions and/or current programs. In charge of handling cash and credit card payments/authorizations. Issuing room keys. Ensure that all information pertinent to the desk or related areas is passed on to the following shift manager or supervisor. Certified Food/Beverage Handler
Overnight Stocker
99 Cents Only Store
Wasco, CA
12.2020 - 03.2021
- Use the following equipment: pallet jack, walk behind lift, The position requires the associate to lift up to 60 pounds on an occasional basis
Retail Sales Associate
Dollar General
Shafter, CA
02.2020 - 12.2020
- Labeling products neatly with price and point of sale information. Checking merchandise for accuracy of coding and pricing. As well as Checking merchandise for damage. Keeping the shop and displays clean and tidy at all times .Preventing the damage and theft of merchandising. As well as Rotating stock on a regular basis, putting the latest items out and removing old ones .Handling Cash register, Responsible for the cash and float at the tilt. Picking up stock that has been removed around by customers and putting them back in their original place. Responding to customer enquiries in person, And by telephone. any damaged stock. Retrieving items from the store room. Ensuring all fire exits and escape routes are kept free from obstruction. Dealing with customers on an individual basis.
Night Auditor/Front Desk Clerk
Motel 6
Bakersfield, CA
11.2018 - 03.2020
- Responsible for checking in all guests that checked in after standard business hours & answering any questions. Made reservations over the phone & in person and ensured all aspects of the room reservation procedure are followed, including bookings, confirmations and cancellation policies. Greeting arriving guests, assigning rooms, issuing keys & ascertain guest payment and billing information. Checked the accuracy of figures, calculations, & postings pertaining to business transactions recorded by other employees.
Housekeeping/Houseman
Courtyard by Marriott Hotels
Hacienda Heights, CA
06.2017 - 05.2018
- Worked in l-50-room hotel and provided a wide range of custodial services including routine. Clean & prepare arrival rooms. Swept and mopped all floors & housekeeping area. Emptied all trash from room & bathroom ,etc. Assisted laundry attendants with daily linen counts and properly washing and drying for the next day. Making sure all trash is off the parking lot. Set up/broke down meeting rooms & events.
Assistant Helper
The Screen Pro
Hacienda Heights, CA
06.2016 - 02.2017
- Screen doors re-screen screen frames retractable security doors and handyman work
Machine Operator
Langer Juice Co
City Industry, CA
06.2015 - 08.2015
- Machine operator working with computer-controlled equipment and mechanically based machines to make sure they are set up properly, working well, and producing quality product.
Packing and Shipping
Quest Nutrition LLC
City Industry, CA
03.2015 - 05.2015
- Receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, and managing, organizing and retrieving stock in the warehouse.
Moving Company
Freddy's Moving Service
Ontario, CA
01.2013 - 01.2015
- Driver for company. Load/unload furniture , pack and unpacked boxes, secure and wrapped furniture for proper moving. Assemble and disassembled furniture.
Education
High school diploma -
Mountain View High School
El Monte, CA06-2005
Skills
- Customer service
- Load & unload
- Bilingual
- Sales
- Guest services
- Client communication (2 years)
- Writing skills
- Grocery store
- Guest relations
- Windows
- Environmental services
- Hand tools
- Host/hostess experience
- Vehicle maintenance
- Medical terminology (1 year)
- Merchandising
- Microsoft Outlook
- Machining
- Mobile devices (10 years)
- Retail sales
- Van driver
- Word processing
- Order picking
- Lawn care
- Custodial experience
- Industrial cleaning
- Attention to detail
- Hospitality management
- Organizational skills
- Cleaning
- Hospital experience
- Mowing
- Hospitality
- Delivery Driver Experience
- HIPAA
- Computer literacy
- Microsoft Word
- English
- Auditing
- Driving
- Remodeling
- POS
- Handyman experience
- Buffing
- Stocking
- Janitorial experience
- Facilities Maintenance
- Landscape maintenance
- Time management (4 years)
- Pricing
- Pet care
- 10 key typing
- Construction
- Carpentry
- Front desk
- Packaging
- Supervising experience
- Manual transmission
- Conflict management
- Budgeting
- Computer skills (4 years)
- Microsoft Excel (4 years)
- Spanish
- Laundry
- GPS
- Drywall
- Plumbing
- Transmissions
- Maintenance
- Night audit
- Communication skills (4 years)
- Housekeeping management
- Hotel management
- Inventory control
- Floor care
- Computer operation
- Commercial cleaning
- Pool maintenance
- Active learning
- Delivery driver experience
- Box truck
- Positive attitude
- Valid Driver's license
- Teamwork and collaboration
Certification
- Non-CDL Class C
- Driver's License
- Food Handler Certification
- Chauffeur's Permit
Languages
Multilingual
Bilingual
Timeline
1099 delivery driver
Walmart spark
05.2023 - Current
Environmental Services Technician
Bakersfield memorial hospital
11.2021 - 05.2022
Front Desk Clerk/Night Auditor
Hyatt
03.2021 - 11.2021
Overnight Stocker
99 Cents Only Store
12.2020 - 03.2021
Retail Sales Associate
Dollar General
02.2020 - 12.2020
Night Auditor/Front Desk Clerk
Motel 6
11.2018 - 03.2020
Housekeeping/Houseman
Courtyard by Marriott Hotels
06.2017 - 05.2018
Assistant Helper
The Screen Pro
06.2016 - 02.2017
Machine Operator
Langer Juice Co
06.2015 - 08.2015
Packing and Shipping
Quest Nutrition LLC
03.2015 - 05.2015
Moving Company
Freddy's Moving Service
01.2013 - 01.2015
High school diploma -
Mountain View High School