Thomas Cunningham
Lyons,IL
Summary
Experienced Shift Operations Manager with over 14 years in warehouse and dock operations. Expertise in warehouse management, quality assurance, dock scheduling, and safety compliance. Committed to optimizing performance and communication while ensuring safe and timely freight handling.
Overview
14
14
years of professional experience
Work History
Shift Operations Manager
Frozen Food Express
Lemont, Illinois
07.2022 - Current
- Applied quality control checks to maintain product standards and customer satisfaction.
- Completed routine inspections to identify quality issues and resolve concerns quickly.
- Supported team tasks to meet production targets and keep operations running smoothly.
- Streamlined communication among team members to improve collaboration and operational efficiency.
- Enhanced team communication to foster collaboration and streamline productivity.
- Organized team meetings to analyze performance metrics and identify areas for operational improvements.
Dock Supervisor
Frozen Foods Express
Denver, Colorado
12.2020 - 07.2022
- Supervised dock personnel, including dockworkers, stevedores, crane operators, and security guards.
- Supervised dock crews during frozen freight loading and unloading to ensure adherence to safety and operational standards.
- Coordinated daily dock schedules to enhance collaboration between transportation and warehouse teams.
- Trained dock associates on frozen product handling and warehouse standards to improve compliance and efficiency.
- Reviewed bills of lading and shipping paperwork for frozen food loads.
- Communicated shipment changes with drivers, dispatchers, and receiving staff.
- Oversaw loading and unloading for trailers and client pickups, and noted damaged products.
- Followed safety procedures during dock operations and equipment use.
- Helped develop standard operating procedures, rules, and regulations for employees and marina users.
Forklift Operator
Frozen Foods Express
Lemont, Illinois
10.2019 - 12.2020
- Transported goods safely using forklift in warehouse environment
- Coordinated with team members to enhance loading and unloading efficiency
- Execute precise loading and unloading of shipments to maintain inventory accuracy
- Optimize loading techniques to maximize space and ensure secure transport
- Operated forklifts in temperature-controlled docks for frozen freight handling.
- Loaded and unloaded pallets from refrigerated trailers with care.
- Executed loading of pallets to ensure efficient delivery onto trailers for shipment.
- Facilitated transport of freight and materials between production areas and storage/loading docks for streamlined workflow
Warehouse Associate
Swisslog
Brookfield, Illinois
08.2012 - 09.2019
- Picked and packed orders with handheld scanners and warehouse software.
- Loaded pallets for dispatch, ensuring timely delivery in Swisslog distribution areas.
- Picked and prepared daily shipments in controlled atmosphere warehouse environment.
- Operated automated warehouse equipment to streamline Swisslog fulfillment workflows.
- Moved items between warehouse locations with pallet jacks to maintain efficient inventory flow.
- Unloaded materials from trucks using forklifts and pallet jacks.
Education
GED -
Morton College
Cicero, IL02-2008
Skills
- Quality assurance
- Safety compliance
- Operational scheduling
- Inventory management
- Operational metrics
- Frozen freight operations
- Warehouse management systems
Timeline
Shift Operations Manager
Frozen Food Express
07.2022 - Current
Dock Supervisor
Frozen Foods Express
12.2020 - 07.2022
Forklift Operator
Frozen Foods Express
10.2019 - 12.2020
Warehouse Associate
Swisslog
08.2012 - 09.2019
GED -
Morton College