Diligent Human Resource Clinical Specialist with significant experience in clinical supervision and staff management. Successfully implemented training programs that improved team efficiency and patient care. Demonstrated leadership and conflict resolution skills in high-pressure environments.
Accomplishments
Managed care for over 150 patients.
Participated in Clinical Committee for Mercy Health 2022-Present
Supervised team of 21 staff members.
Work History
Clinical Supervisor
Mercy Eastgate Urgent Care
01.2025 - Current
Coordinated and led staff meetings to address escalated operational and clinical concerns, improving communication and resolution processes.
Collaborated with administration to maintain high standards of patient care and support staff professional development initiatives.
Coordinated and led staff meetings to address escalated operational and clinical concerns, enhancing communication and resolution processes.
Supported clinical best practices and fostered positive team environment, enhancing staff morale and collaboration.
Medical Assistant
Mercy Forest Hills P.C.
04.2021 - 01.2025
Administered medications and injections under physician supervision to ensure safe and effective patient care.
Measured and documented patient vital signs, ensuring accurate assessments for timely medical decisions.
Perform diagnostic procedures such as EKGs and assist with patient preparation for medical testing.
Educated patients on medical conditions and treatment plans, improving understanding and promoting adherence to follow-up care.
Maintained accurate medical records to support effective patient care and prioritize patient comfort and confidentiality.
Desk Operations Specialist
Aegis Protective Services
Khandahar
03.2016 - 03.2017
Monitored and analyzed live and recorded CCTV feeds for security events, ensuring prompt identification of suspicious activity and perimeter breaches.
Coordinated communications among patrol units, client contacts, and emergency services; dispatched personnel efficiently to address operational needs.
Operated TASS access-control/incident tracking system to log incidents and manage access permissions, facilitating timely responses.
Law Enforcement Desk Sergeant
United States Air Force
01.2005 - 01.2016
Cultivated leadership, discipline, and organizational skills in high-responsibility environment, resulting in improved team effectiveness.
Collaborated in mission-focused operations, ensuring compliance and fostering teamwork among units.
Collaborated in mission-focused operations to ensure compliance and strengthen teamwork.
Managed communication between military units, facilitating timely information exchange to support operational readiness.
Cultivated leadership, discipline, and organizational skills in high-responsibility environment to enhance team effectiveness.
Education
Master of Science - Organizational Management
University of Arizona
Tucson
06-2020
Bachelor of Arts - Human Resources
University of Arizona
Tucson
06-2018
Affiliations
Society of Human Resource Management
National Health Association
United States Air Force Sergeants Association
Boys and Girls Club of America
Certification
CPR CCMA
Hobbies and Interests
United States Air Force (USAF)
United States Navy (USN)
Boys & Girls Clubs of America
American Red Cross
Military Service
United States Air Force, 01/01/05, 01/01/16, Developed leadership, discipline, and organizational skills in a high-responsibility environment., Gained experience in teamwork, compliance, and mission-focused operations.