Thomas Dill
Cleburne
Summary
Dynamic Cross Functional Representative at HEB Grocery Store with a proven track record in client service and relationship building. Expert in optimizing customer experiences and effectively troubleshooting issues. Committed to maintaining a professional environment while enhancing team collaboration and delivering superior sales support. Passionate about continuous learning and professional development.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cross Functional Represenative
HEB Grocery Store
09.2021 - Current
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Updated job knowledge by participating in educational opportunities, reading professional publications, and maintaining personal networks.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
GED -
Cleburne ISD
Cleburne TX09-2020
Skills
- Client service
- Sales support
- Point-of-sale system
- Client relationship building
- Inventory expertise
- Cross-functional team development
- Customer support
- Customer relations
Certification
- Licensed MAST permit
Languages
English
Native or Bilingual
Interests
- I participate in low-impact exercises to strengthen core muscles
- Music
- I enjoy helping others and giving back to the community
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Cooking
- Video Gaming
- Strategy Games
- Road Trips
Timeline
Cross Functional Represenative
HEB Grocery Store
09.2021 - Current
GED -
Cleburne ISD
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