Thomas Doolittle
Evensville,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Sales Representative
Cellular Sales Verizon
10.2021 - 01.2023
- Balanced multiple customer issues at any time and effectively resolved each in a timely manner for excellent customer satisfaction.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Production Worker
La-Z-Boy
07.2018 - 09.2021
- Organized work to meet demanding production goals.
- Resolved issues quickly to maintain productivity goals.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Unloaded incoming products and moved boxes to staging areas, sorted items and transported to final storage locations.
- Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
Assistant Store Manager
GameStop
02.2013 - 07.2018
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Education
High School Diploma -
Rhea County High School
Evensville, TNSkills
- Unsupervised Learning
- Quotas and Goals
- Complex Problem-Solving
- Customer Relations
- Interpersonal Communication Skills
- Active Listening
- Computer Proficiency
- Critical Thinking
- Typing Proficiency
Timeline
Sales Representative
Cellular Sales Verizon
10.2021 - 01.2023
Production Worker
La-Z-Boy
07.2018 - 09.2021
Assistant Store Manager
GameStop
02.2013 - 07.2018
High School Diploma -
Rhea County High School
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