Thomas Dunham
Stockton,MO
Summary
Seeking a full time position within a team environment that will provide challenges and offer the opportunity to acquire new skills and grow within the company
Professional labor worker ready to contribute effectively to team success. Skilled in using hand tools, operating machinery, and adhering to safety protocols. Reliable and adaptable, ensuring tasks are completed efficiently and to high standards. Strong focus on collaborative efforts and achieving tangible results.
Overview
19
19
years of professional experience
Work History
Service Advisor
Bill Grant Ford
Bolivar, MO
08.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Coordinated service appointments, ensuring accurate scheduling and efficient workflow management.
- Educated customers on vehicle maintenance options, enhancing understanding of services provided.
- Collaborated with technicians to communicate service needs and ensure timely repairs.
Ready-Mix Operator-Driver
Bolivar Ready Mix
Bolivar, MO
08.2024 - 09.2025
- Trained new operators on equipment operation and safety protocols for optimal performance.
- Safely operated ready mix trucks for timely delivery of concrete to job sites.
- Contributed to team success by cross-training in various plant operations and assisting coworkers as needed.
- Operated heavy machinery such as loaders or pumps when necessary to maintain smooth day-to-day operations at the plant site.
Shop Owner
Self-employed
El Dorado Springs, MO
06.2022 - 02.2024
- Developed marketing strategies to increase foot traffic and drive sales growth.
- Managed day-to-day business operations.
- Established foundational processes for business operations.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
District Manager
O'Reilly Auto Parts
Springfield, MO
08.2012 - 04.2022
- Implemented strategic plans that increased overall profitability across multiple locations.
- Conducted regular performance reviews, providing actionable feedback for continuous improvement initiatives.
- Supervised various locations, enforcing high-quality standards of operation.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Police Officer
Nevada Police Department
Nevada, MO
11.2010 - 10.2011
- Sworn to protect life and property to the citizens of Nevada, MO
- Provided aid in situations as needed
- Responded to emergency calls
- Patrolled the streets and business area for security from theft and break ins
- Investigated crimes
Company Truck and Owner Operator
D&D Sexton Inc.
Carthage, MO
09.2007 - 01.2009
- Located, booked, and assigned freight to fleet of trucks
- Maintained accurate maintenance records according to DOT standards
- Ensured timely delivery of customer time sensitive freight shipments
Delivery Driver/Installer
Lowes
Carthage, MO
12.2006 - 09.2007
- Delivered and installed customer purchased products
- Delivered bulk lumber supplies to job sight as needed using truck mounted forklift
- Delivered excelled customer service
Education
Diploma -
Law Enforcement Academy
Joplin, MO04-2009
Skills
- Freight Experience
- Security
- Delivery Driver Experience
- Management
- Supervising Experience
- Load & Unload
- Driving
- Interviewing
- Conflict Management
- Leadership
- Sales
- Customer service
- Multitasking and organization
- Strong work ethic
- Attention to detail
- Excellent communication
- Workflow management
Additional Information
- Effective oral and written communication skills
- Results oriented, dependable, dedicated, good communicator
Timeline
Service Advisor
Bill Grant Ford
08.2025 - Current
Ready-Mix Operator-Driver
Bolivar Ready Mix
08.2024 - 09.2025
Shop Owner
Self-employed
06.2022 - 02.2024
District Manager
O'Reilly Auto Parts
08.2012 - 04.2022
Police Officer
Nevada Police Department
11.2010 - 10.2011
Company Truck and Owner Operator
D&D Sexton Inc.
09.2007 - 01.2009
Delivery Driver/Installer
Lowes
12.2006 - 09.2007
Diploma -
Law Enforcement Academy