Thomas Edison

• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and implemented strategies to maximize customer satisfaction.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

• Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
• Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals, and work sites.
• Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
• Supported successful emergency response efforts by participating in regular drills and training exercises.
• Monitored radio transmissions between staff to respond immediately to directions and emergencies.
• Documented prisoner identification, charges and inmate disturbance incidents.
• Streamlined inmate processing procedures for improved efficiency during intake, transfer, and release periods.

• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Reported suspicious activities and persons to law enforcement.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.

Maintaining facility daily operations of environmental service and maintenance in a 800 bed hospital.

Enforcement of company rules and procedures in a 800 bed hospital

• Demonstrated strong leadership abilities while serving as shift supervisor, coordinating officer assignments, resolving conflicts among staff members, and providing feedback on performance evaluations.
• Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.