Thomas Engraffia
Evergreen Park
Summary
Results-driven sales professional with strong background in managing client portfolios and developing sales strategies. Recognized for effective team collaboration and adaptability to changing market conditions. Skilled in negotiation and relationship management, consistently contributing to team success and achieving sales goals.
Overview
10
10
years of professional experience
Work History
Senior Sales Representative
Arrive Logistics
10.2022 - Current
- Increased sales revenue by building and maintaining strong relationships with key clients.
- Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
- Continually navigated issues and solved complex strategy problems affecting sales growth and business direction..
- Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
- Identified customer needs by asking appropriate, open-ended questions.
Landscaper
Matt Wapinski
03.2015 - 10.2022
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
Maintenance Specialist
Crestwood Recreation Centre
08.2020 - 10.2022
- Provided emergency after-hours support when needed to address critical breakdowns that affected production schedules.
- Optimized maintenance schedules to reduce disruption to production operations.
- Reduced downtime with thorough inspections and timely repairs of machinery.
- Collaborated with team members on root cause analysis for recurring issues, developing effective solutions.
Education
Saint Xavier University - Sport and Fitness Administration/Management
Saint Xavier University
01.2022
Associate of Arts - AA - Business Administration and Management, General
Moraine Valley Community College
01.2020
Skills
- Negotiation
- Team motivation
- Employee performance evaluation
- Performance reviewing
- Sales monitoring
- Business development understanding
- Customer service and satisfaction
- Customer Relations
- Cost Reduction
- Problem-solving abilities
- Multitasking Abilities
- Team building
Timeline
Senior Sales Representative
Arrive Logistics
10.2022 - Current
Maintenance Specialist
Crestwood Recreation Centre
08.2020 - 10.2022
Landscaper
Matt Wapinski
03.2015 - 10.2022
Saint Xavier University - Sport and Fitness Administration/Management
Saint Xavier University
Associate of Arts - AA - Business Administration and Management, General
Moraine Valley Community College
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