Tressa Salinitro
Pemberton,NJ
Summary
Enthusiastic customer sales representative with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.
Overview
7
7
years of professional experience
Work History
Senior Sales Representative
AT&T
06.2021 - Current
- Product knowledge
- Rapport building
- Critical thinking skills
- Lead qualification
- Communication skills
- De-escalation skills
- Organization skills
- Time management
- Client acquisition and retention
Customer Service Teller
One Stop Financial Services
07.2018 - Current
- Customer service
- Time management
- Attention to detail
- Dispute resolution
Retail Sales Manager
T-Mobile US Inc
07.2019 - 12.2020
- Recruited, interviewed and hired talented people offering experience and key selling capabilities to company
- Improved profitability by executing daily, weekly, and monthly floor plan changes
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
- Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate
- Taught junior employees how to meet operational and sales goals with proactive strategies
Retail Sales Associate
Sprint
01.2019 - 06.2020
- Increased sales [Number]% through suggestive selling and persuasiveness
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
- Completed all assigned training to stay updated on important policies and procedures
- Worked with off-site locations to find desired items for customers
- Engaged shoppers, providing assistance and information on merchandise and product features
- Maintained current store, product and promotional knowledge to drive consistent sales
Education
High School Diploma -
Bordentown Regional High School
Bordentown, NJ07.2017
Skills
- Troubleshooting and analysis
- Client relationship management
- [Type] equipment expertise
- Project organization
- Problem resolution
- Team management
- Relationship development
- Inventory management
- Customer service
- Troubleshooting
- Customer Relationship Management
- Negotiation
- Sales
- Typing
- Retail sales
- Cash register
Timeline
Senior Sales Representative
AT&T
06.2021 - Current
Retail Sales Manager
T-Mobile US Inc
07.2019 - 12.2020
Retail Sales Associate
Sprint
01.2019 - 06.2020
Customer Service Teller
One Stop Financial Services
07.2018 - Current
High School Diploma -
Bordentown Regional High School
Similar Profiles
Mumba S. RiveraMumba S. Rivera
ACTING TRAINER (TEMPORARY) at AT&TACTING TRAINER (TEMPORARY) at AT&T
Tyrone StinsonTyrone Stinson
IN HOME EXPERT at AT&TIN HOME EXPERT at AT&T
James BlackmoreJames Blackmore
AT&T Virtual Sales at AT&TAT&T Virtual Sales at AT&T