Thomas Faaliliu

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Consulted with customers to assess needs and propose optimal solutions.
• Developed business plan, processes and procedures to provide superior Product or Service to customers.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Negotiated contracts with vendors to secure favorable terms for the business.

• Boosted player recruitment by establishing strong relationships with high school coaches and scouting networks.
• Assessed individual skills and physical abilities to make appropriate position assignments.
• Collaborated with parents and boosters to establish framework for player participation and awards.
• Collaborated with assistant coaches for efficient distribution of tasks during practice sessions and games.

Help the head coach develop and implement practice plans, ensuring players are properly prepared for games.

Help maintain discipline and enforce team rules, policies, and standards of conduct.

Work with the head coach to create game plans and strategies based on opponent analysis and player strengths.

Ensure players are meeting academic requirements and remain eligible to participate in the sport.

• Managed equipment inventory and maintenance, providing a safe environment for players during practice and games.
• Scouted opposing teams to help build effective gameplay strategies.
• Assisted head coach in recruiting talented players, resulting in a stronger roster.
• Improved player skills through personalized training sessions tailored to individual needs.
• Collaborated with coaching staff to develop innovative playbooks, keeping opponents off balance.