Thomas Fleeman
Knoxville,TN
Summary
Knowledgeable Installer offering 12 years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Lead Installer
Smokey Mountain Tops Inc.
Knoxville, TN
10.2012 - Current
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
- Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
- Loaded and unloaded building materials used for construction.
- Calculated materials and time needed for each job.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Operated tools, equipment, and machinery according to safety standards.
Education
High School Diploma -
Knoxville Baptist Christian School
Knoxville05.2005
Skills
- Power Tools Operation
- Mechanical Aptitude
- System installations
- Task Delegation
- Attention to Detail
- Customer Service
- Worksite Safety and Maintenance
- Inventory Accountability
- Quality Checks
- Customer Relations
- Time Management
- Project Management
- Residential construction
- Positive Attitude
- Customer Satisfaction
- Following safety practices
- Professional Appearance
- Worksite preparation
- Product Inspection
- Residential and commercial installations
- Work Orders
- Hand-Eye Coordination
- Commercial construction experience
- Inventory Management
Timeline
Lead Installer
Smokey Mountain Tops Inc.
10.2012 - Current
High School Diploma -
Knoxville Baptist Christian School