Thomas Fox
Stony Brook,New York
Summary
Owner with deep experience in multi-unit operations, P&L oversight, and business development across restoration retail and health club markets. Strength in building high-performing teams, improving processes, and resolving financial and customer issues quickly. Focus on sustainable growth and tighter cost control.
Overview
1
1
Certification
45
45
years of professional experience
Work History
Owner
Servpro
New York, New York
08.2002 - 12.2025
- Joined Servpro family in 2002 as partner across four Servpro companies.
- Managed four corporations through 2014, then sold shares and launched Servpro of Upper East Side.
- Applied development, marketing, and production experience to keep company among top 10 Servpro locations from 2002 to 2015, out of more than 1700 individual Servpros.
- Built career around effort, achievement, and increasing responsibility, including business growth from zero base to profitability with direct P&L control in highly competitive markets.
- Introduced practical changes to address business needs, guiding improvements in sales, marketing, advertising, promotions, cost control, and customer service.
- Hired, trained, scheduled, and supervised sales and management personnel while building strong sales teams through close support and motivation.
- Identified, defined, and resolved operational, financial, and customer issues quickly.
- Managed accounts, sales, and service, personally closing sales contracts while overseeing budgets, financial planning, purchasing negotiations, quality control, inventory control, and regulatory compliance.
- Determined daily business requirements to optimize operations.
Owner
Unique Fitness Systems
Miller Place, New York
01.1987 - 07.2002
- Helped grow health club from single location to multiple locations, expanding brand reach and member access.
- Monitored market trends and conditions to support strong results through website development and social media activity.
Area Director
General Nutrition Center
New York, New York
11.1980 - 01.1987
- Directed full range of day-to-day business administration tasks in retail settings, including multi-unit operations with up to 28 stores during fast-paced, high-volume periods.
- Supported site selection, lease negotiations, staffing, merchandising, and successful grand openings.
- Worked with GNC across Florida and New York markets, contributing to New York market nearly doubling operational size and advancing company ranking from 87th to #2.
Education
Bachelor of Science - Chemistry
University of Kansas
Lawrence, KS05-1980
Skills
- Restoration management
- Restoration estimation
- Insurance claims
- Profit and loss management
- Financial planning
- Inventory control
- Sales strategy
Certification
- IICRC Certified: WTR, ASD, FSRT, OCT, AMRT. NYS Certified: Mold Assessor, Mold Abatement Supervisor, Lead Renovator.
Accomplishments
- I was an owner in Servpro Family since 2002. I was a partner of four Servpros. I ran the four Corporations till 2014, at that time sold my shares and opened my own, Servpro of Upper East Side. My experience in Development, Marketing, and Production with Servpro, put my company from 2002 to 2015 in the top 10 at Servpro Corporation out of over 2000 individual Servpros
Timeline
Owner
Servpro
08.2002 - 12.2025
Owner
Unique Fitness Systems
01.1987 - 07.2002
Area Director
General Nutrition Center
11.1980 - 01.1987
Bachelor of Science - Chemistry
University of Kansas