Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Interests
Timeline
Generic

THOMAS GAIE

In-field IT Technician
Sicklerville,NJ

Summary

Focused and adaptable professional with a strong background in digital operations, content moderation, and hands-on customer engagement. Experienced working in fast-moving, high-stakes environments where judgment, clarity, and composure matter most. Skilled at navigating sensitive content, flagging safety concerns, and keeping digital spaces clean and respectful. Known for sharp attention to detail, clear written communication, and a deep understanding of internet culture. Ready to contribute to online safety and user trust while working remotely in a secure, dedicated workspace.

Overview

1
1
Language

Work History

Field Installation Technician

Pomeroy
  • - Installed and configured IP surveillance systems and performed diagnostics under pressure in field settings.
  • - Resolved hardware and connectivity issues, maintaining accuracy in documenting all fixes and client interactions.
  • - Frequently operated independently, applying best practices in cable management and security compliance.

Credit Manager / Delivery Specialist

Rent-A-Center
  • - Handled sensitive customer accounts and credit negotiations with discretion and professionalism.
  • - Delivered and set up products while solving real-time client issues-balancing tech support and people skills.
  • - Trained new hires and maintained high customer satisfaction by managing concerns in person and over the phone.

Retail & Logistics Roles

Various
  • - Supported warehouse and sales operations in high-volume environments, prioritizing clear communication and fast issue resolution.
  • - Delivered large inventory, managed organization systems, and adapted to a wide range of customer personalities and needs.

Graphics Coordinator

Play By Play Sports
  • - Created animated and static visuals for livestream sports content under tight deadlines.
  • - Collaborated with production teams to ensure visual consistency and appropriateness across broadcasts.
  • - Developed a strong eye for real-time content pacing and quality-relevant to moderation and trust-based roles.

Education

High School Diploma -

Winslow Township High School
Atco, NJ

Skills

Digital Community Engagement Social Media Monitoring Live Chat & Support

ADDITIONAL INFORMATION

  • - Schedule Availability: Mon-Fri: 6-11am PT | Sat-Sun: 6am-2pm PT
  • - Remote Setup: Desktop, high-speed internet, smartphone with 2FA capability
  • - Work Style: Independent, organized, and able to focus for extended periods, even while reviewing sensitive material
  • - Strengths: Digital fluency, risk awareness, rapid response skills, and a calm presence in stressful situations
  • Tailored for the ModSquad Content Moderator (Trust & Safety) role.

Interests

  • Weightlifting
  • International Travel
  • Building Computers
  • Sports

Timeline

Credit Manager / Delivery Specialist

Rent-A-Center

Retail & Logistics Roles

Various

Graphics Coordinator

Play By Play Sports

Field Installation Technician

Pomeroy

High School Diploma -

Winslow Township High School

Similar Profiles

CREATE PROFILE
THOMAS GAIEIn-field IT Technician