Thomas Gann

In charge of daily operations including : Scheduling, opening and closing of the store, food and beverage ordering, weekly dry goods ordering, invoicing, weekly bank run and deposits, working the front of house as well as the back, store cleanliness, daily food preparations, weekly and monthly specials, labor management, input daily numbers with hours into excel, monthly store inventory, monitoring dates and label with FIFO, waste logs, 86'd items, direct customer service with dine in, phone orders, online ordering, and doordash.

Started as a server. I was prompted to wine manager, then bar manager, and finally Assistant General manager in 2020. Job duties included excellent guest service providing a unique dining experience, with a friendly engaging demeanor and focus to attentive details and tableside food preparations. Manager duties included the following : Scheduling a staff of forty people, daily planning with roster and reservations, labor management, working closely with the General manager, and owner to meet and exceed expectations for sales and labor goals, opening closing of the restaurant, produce order five days a week, U.S foods order once a week, weekly ordering of liquor beer and wine, monthly inventory, invoicing, onboarding new employees, service training, beverage training, daily numbers input, tipshare, daily line checks, server checkouts, sidework and cleaning duty assignments, coordinating large party contracts and reservations, table touches with all guests, seating, expediting food, running drinks, bussing tables, helping out the bar, helping out behind the line, helping servers, helping server assistants, food prep, conflict resolution, guest recovery, and helping out wherever necessary to ensure smooth and efficient operations.

I started at The Littleton, Co Melting Pot as a server. During my time here I was a server, server trainer, bartender, then promoted to bar manager, and a floor manager for a year. I worked there five years before transferring to the Louisville, CO location. I worked at the Louisville store for a year and a half as a bartender and server, and then transferred to the Tacoma, Wa Melting Pot. I worked at the the Tacoma location for one year before transferring and relocating to Portland, Or. I worked for the Portland Melting Pot for thirteen years, and over twenty years total for the Melting Pot organization. They do offer a transfer program which I took part in to experience different parts of the country.