Thomas Girod

• Managed inventory and order processing for RV parts and accessories.
• Assisted customers in identifying and sourcing specific parts for RV repairs.
• Received customer orders and placed them into the system for processing.
• Created purchase orders for new parts when needed by vendors or suppliers.

• Supported service department by expertly pulling parts and updating records.
• Maintained parts system with current order and sales data.
• Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
• Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
• Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.

• Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
• Reset store displays for special events and seasonal merchandise changes.
• Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
• Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.

Sold to schools, school boards and businesses the concept of resurfacing their existing chalk boards with our white board material as a cost saving measure versus purchasing new white boards.

Established a team of installers including myself to implement the installation of Everase's white board material.

• Sold new and used Recreational Vehicles.
• Greet and qualify retail customer.
• Feature benefit product to customer.
• Finance customer through various financial lenders.
• Order product from manufacturers.
• Set up delivery schedule with customer.
• Set up and worked trade shows.
• Familiar with all aspects of RV Dealership operations.

• Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
• Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
• Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
• Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives.
• Increased revenue by cultivating and securing new accounts while providing value-added services to existing clients.
• Managed budgeting, forecasting and performance for all accounts.
• Grew customer base by identifying needs for relevant product solutions to fit client budgets and schedules.