Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Thomas Goldammer

Princeton,TX

Summary

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

18
18
years of professional experience

Work History

DevOps Engineer

Motorola Solutions
01.2022 - Current
  • Monitored automated build and continuous software integration process to drive build/release failure resolution.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
  • Developed next generation integration platform for internal applications.
  • Coordinated deployments of new software, feature updates and fixes.
  • Tested functional compliance of company products.
  • Built databases and table structures for web applications.
  • Tested and deployed scalable and highly available software products.

Back Office Support Engineer

IBM
03.2020 - Current
  • Manage Help Desk tickets in a timely manner
  • Respond to customer issues via phone, email, and computer chat
  • Provide customer assistance
  • Document customer interactions
  • Run diagnostics to resolve customer reported issues
  • Escalate issues to the next Tier with next level of difficulty
  • Install, make changes, and repair computer hardware and software
  • Follow-up with customers to ensure issues are resolved

Interior Trimmer • Owner

Goldammer Trim LLC
01.2014 - Current
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls
  • Organized project work by reading blueprints and assessing job specifications to determine optimal plans
  • Planned projects by identifying necessary equipment, tools, and required assistance

Hospitality Manager • MIS Manager

Hyatt Regency Denver
08.2008 - 01.2014
  • Applied cybersecurity best practices to information system standards, directives, and guidance for all personnel, monitoring compliance across organization
  • Led development of internal education curricula for new employees, designing instructional programs to rapidly onboard information systems users
  • Oversaw user provisioning efforts, verifying credentialing policies, security, and maintenance to encourage safe sign-ins

Department Manager

Lowes Home Improvement
06.2007 - 08.2008
  • Employee of the Month x 4(Hyatt)
  • Increased efficiency and team productivity by promoting operational best practices
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings

Education

Computer Information Systems -

Metropolitan State College of Denver
Denver, CO

Associate of Science - Computer Information

Arapahoe Community College

Skills

  • CompTIA A
  • CompTIA Network
  • CompTIA Security
  • Linux certification
  • Data migration
  • Performance optimization
  • Containerization technologies
  • Scripting languages
  • Java development
  • C, JHDL, python, and javascript expert

Software

Linux

Windows

Azure

AWS S3

SQL

Elastic

Timeline

DevOps Engineer

Motorola Solutions
01.2022 - Current

Back Office Support Engineer

IBM
03.2020 - Current

Interior Trimmer • Owner

Goldammer Trim LLC
01.2014 - Current

Hospitality Manager • MIS Manager

Hyatt Regency Denver
08.2008 - 01.2014

Department Manager

Lowes Home Improvement
06.2007 - 08.2008

Associate of Science - Computer Information

Arapahoe Community College

Computer Information Systems -

Metropolitan State College of Denver
Thomas Goldammer