Thomas Hager
Boston,MA
Summary
Adept Sr. Licensed Fire Alarm Tech from Siemens Building Technologies, specializing in fire alarm installation and system troubleshooting. Demonstrated excellence in enhancing fire safety through meticulous inspections and maintenance, coupled with superior client relations and communication skills. Proven track record in reducing false alarms and ensuring code compliance, showcasing a commitment to safety and customer satisfaction.
Overview
36
36
years of professional experience
Work History
Licensed Fire Alarm Tech
Honeywell Protection
12.1988 - 01.2001
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Sr. Licensed Fire Alarm Tech
Siemens Building Technologies
04.2001 - Current
- Fully installed fire alarms and various security devices.
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
- Tested all newly installed fire alarms.
- Maintained NICET (National Institute for Certification in Engineering Technology) Level [Number] Fire Alarm Certification.
- Reduced false alarms by performing routine preventive maintenance on all system components.
- Identified and reported fire code non-conformance issues to senior personnel and safety inspectors.
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
- Streamlined processes by creating detailed documentation of all work performed on fire alarm systems.
- Responded to maintenance calls and troubleshot devices.
- Contributed to a safe working environment by following established safety protocols during every task.
- Enhanced fire safety in various facilities by installing and maintaining fire alarm systems.
- Commissioned new fire alarm systems, installing related hardware and software required by facilities.
- Installed and tested fire detection and suppression systems.
- Maintained accurate inventory counts of all required tools and materials, ensuring availability for each project.
- Identified potential hazards while conducting site visits, recommending appropriate corrective actions to clients to improve overall safety levels.
- Offered online and voice-based support responses to customers' operational queries, providing remote ticket resolution or dispatching technicians as necessary.
- Demonstrated features and functionality of alarm systems to customers.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Assisted with electrical installations of lighting and smoke detectors.
Education
High School Diploma -
West Roxbury High School
West Roxbury, MA06.1983
Skills
- Smoke control systems
- System Troubleshooting
- Emergency lighting systems
- Fire alarm installation
- National Fire Protection Association knowledge
- OSHA 10
- Fire alarm systems
- Electrical Wiring
- Fire alarm programming
- Installation and repairs
- Panel Terminations
- Low-voltage Systems
- Written and verbal communication
- Fire alarm inspection
- Voice evacuation systems
- Fire alarm networking
- Fire Alarm System Wiring
- System Repair
- Client Relations
- Troubleshooting
Timeline
Sr. Licensed Fire Alarm Tech
Siemens Building Technologies
04.2001 - Current
Licensed Fire Alarm Tech
Honeywell Protection
12.1988 - 01.2001
High School Diploma -
West Roxbury High School
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