Thomas Hall
Cleveland,United States
Summary
Dynamic leader with proven expertise in staff management and safety protocols honed at Snider-Blake and McDonald's. Excelled in enhancing team productivity and customer satisfaction through innovative workflow improvements and effective conflict resolution. Skilled in fostering a culture of excellence and safety, achieving significant improvements in operational efficiency.
Overview
3
3
years of professional experience
Work History
Seasonal Supervisor
Snider-Blake
Cleveland, OH
07.2024 - 01.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Cook
McDonald's
Cleveland, OH
11.2021 - 03.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Education
GED -
South High School
Cleveland, OH03-1996
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Employee motivation
- Team building
- Processes and procedures
- Relationship building
- Public speaking
Languages
English
Full Professional
Timeline
Seasonal Supervisor
Snider-Blake
07.2024 - 01.2025
Cook
McDonald's
11.2021 - 03.2023
GED -
South High School