Thomas Harrigan
Rockaway,NJ
Summary
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams and work alone with no supervision. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Technician
Air Group
Whippany, NJ
06.2022 - 12.2025
- Diagnosed HVAC and generator system issues, performed accurate repairs in a timely manner.
- Minimized downtime for clients by providing prompt on-site emergency services for HVAC and generator system failures.
- Conducted routine maintenance of HVAC and generator systems to ensure optimal performance and reliability.
- Assisted in training junior technicians on best practices for Generac service and repair protocols.
- Collaborated with team members to streamline service processes, improving customer satisfaction ratings.
- Managed inventory of parts and tools, maintaining accurate records for operational efficiency.
- Ensured regulatory compliance by staying informed of relevant industry guidelines and updating processes accordingly.
- Provided exceptional customer service by clearly communicating complex technical information in a way that was easy for clients to understand.
Automotive Technician
D & M Auto Repair
Rockaway, NJ
07.2019 - 05.2022
- Diagnosed and repaired vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance and inspections to ensure optimal vehicle performance and safety.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Maintained up-to-date knowledge of automotive industry standards and practices.
- Coordinated with parts department to determine availability of necessary components.
Automotive Technician
Romeo's Automotive Services
Denville, NJ
02.2018 - 07.2019
- Collaborated with team members to streamline repair workflows, enhancing overall shop efficiency.
- Assisted in troubleshooting complex mechanical problems, demonstrating strong problem-solving skills.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
Education
Automotive Service Technology - Automotive Technology
Lincoln Technical Institute
Union, NJ01-2018
High School Diploma -
Morris Hills High School
Rockaway, NJ01-2016
Skills
- Vehicle maintenance and repair
- MIG welding, brazing, and soldering aptitude
- Licensed refrigeration technician
- Reading wiring diagrams
- Troubleshooting skills
- Parts ordering and replacement
- Safety and compliance
- Hand and power tools aptitude
- Team collaboration
- Adaptable
- Customer relations
- Valid Driver's license
- Defensive driving training
- Accountability and work ethic
- Bay management
Certification
- Air-Cooled and Liquid-Cooled Generator Training, Generac
- Epa Section 608 For Servicing Refrigeration Systems
- OSHA 10-Hour Construction Safety Training
Timeline
Service Technician
Air Group
06.2022 - 12.2025
Automotive Technician
D & M Auto Repair
07.2019 - 05.2022
Automotive Technician
Romeo's Automotive Services
02.2018 - 07.2019
Automotive Service Technology - Automotive Technology
Lincoln Technical Institute
High School Diploma -
Morris Hills High School