Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Hart

Cincinnati,OH

Summary

Creative professional seeks position offering opportunities for new and personal challenges. Self-starter with a positive can do attitude, who is driven to learn, improve and succeed. Diverse background in management, customer service and installations. A results oriented leader with above average skills of cash handling, inventory control, customer service, problem solving,budgeting and multi-tasking. Experience in hiring, training and motivating employees. Also merchandising, store presentation and corporate reporting.

Overview

22
22
years of professional experience

Work History

Mail Clerk

USPS
Cincinnati, OH
05.2018 - 04.2021
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Used automated mail processing equipment to sort and collate mail.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Upsold postal services like insurance and tracking.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Lawn Care Technician

Truegreene
Cincinnati, OH
05.2017 - 09.2017

Responsible for sales and servicing of lawns assigned on route.

  • Applied pest control substances to eradicate weeds and other pests affecting plant life.

Route Sales Representative

Frito-Lay
Cincinnati, OH
02.2017 - 05.2017

Responsible for selling and merchandising Frito lay's complete line of products while driving company vehicles.

Assistant Manager

Speedway
Cincinnati, OH
09.2016 - 01.2017
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Completing cash handling.
  • Handling of internal and external customers and vendors.

Shop Manager

Cash America
Cincinnati, OH
03.2015 - 10.2015
  • Managed inventory control, cash control and store opening and closing procedures.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Managed payday loans.
  • Accountable for day to day operations of the pawn shop.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.

Lead Sales Associate

Time Warner Cable
Cincinnati, OH
09.1997 - 10.2014

Cable Installer to service tech to lead (assistant manager) in TWC office.

  • Computed sale prices, total purchases and processed payments.
  • Facilitated monthly and quarterly physical inventory and cash audits.
  • Replenished floor stock.
  • Processed shipments to ensure product availability for customers.
  • Scheduling staff.
  • Handling employee and customer issues

Education

High School Diploma -

East High School
Youngstown, OH
06.1975

Skills

  • Post Office Operations
  • Customer Experience
  • Strong Organization Skills
  • Monthly Inventory
  • Customer Satisfaction
  • Retail Sales
  • Accounts Payable and Accounts Receivable
  • Basic Mathematical Calculations
  • Customer Inquiries
  • 20 years customer service experience
  • Cash and inventory control
  • Quality control

Timeline

Mail Clerk

USPS
05.2018 - 04.2021

Lawn Care Technician

Truegreene
05.2017 - 09.2017

Route Sales Representative

Frito-Lay
02.2017 - 05.2017

Assistant Manager

Speedway
09.2016 - 01.2017

Shop Manager

Cash America
03.2015 - 10.2015

Lead Sales Associate

Time Warner Cable
09.1997 - 10.2014

High School Diploma -

East High School
Thomas Hart