Thomas Hausrath
Middleport,NY
Summary
A seasoned professional with a proven track record in small business operations and customer relations, notably at Hausrath Homes. Excelled in relationship building and problem-solving, enhancing customer satisfaction and efficiency. Skilled in investigative research and communication, consistently achieving and surpassing performance goals.
Overview
13
13
years of professional experience
Work History
Owner
Hausrath Homes
Lyndonville, Ny
02.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Senior Pastor/ Founder
Full Armor of God Church
Middleport, NY
01.2020 - Current
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Led effective pastoral care for congregation members, providing spiritual guidance and support during times of crisis or need.
- Oversaw administration and management of all areas of ministry.
- Provided spiritual care through visitation, counseling, and prayer.
Associate Pastor
Community Fellowship Church
Middleport, NY
11.2017 - 02.2020
- Led programs such as worship, study, fellowship, and service opportunities.
- Provided pastoral counseling to individuals seeking guidance on personal or relationship issues, promoting emotional well-being within the congregation.
- Coordinated special events such as baptisms, weddings, and funerals, providing pastoral care during significant moments in congregants'' lives.
- Provided spiritual care through visitation, counseling, and prayer.
Repossession Agent
Rick & Ron's Auto Sales
Medina, NY
05.2013 - 09.2015
- Maintained client trust by providing timely updates on the status of their accounts and recoveries.
- Improved client satisfaction by promptly locating and recovering collateral assets.
- Increased efficiency by collaborating with law enforcement agencies when necessary for peaceful asset recovery.
- Built positive relationships with clients, resulting in repeat business for the company.
Collections Representative
Water Associates
Lockport
01.2012 - 04.2013
- Achieved performance goals on consistent basis.
- Processed payments and contracts on accounts.
- Counseled debtors on payment options and arranged installment agreements.
- Improved collections efficiency by implementing strategic negotiation techniques and customer service skills.
Education
High School Diploma -
Royhart
Middleport, Ny06.2002
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Problem solving
- Investigative research
- Attention to detail
- Skip tracing
- Work ethic
Timeline
Owner
Hausrath Homes
02.2022 - Current
Senior Pastor/ Founder
Full Armor of God Church
01.2020 - Current
Associate Pastor
Community Fellowship Church
11.2017 - 02.2020
Repossession Agent
Rick & Ron's Auto Sales
05.2013 - 09.2015
Collections Representative
Water Associates
01.2012 - 04.2013
High School Diploma -
Royhart