Thomas Hausrath
Middleport,NY
Summary
A seasoned professional with a proven track record in small business operations and customer relations, notably at Hausrath Homes. Excelled in relationship building and problem-solving, enhancing customer satisfaction and efficiency. Skilled in investigative research and communication, consistently achieving and surpassing performance goals.
Overview
13
13
years of professional experience
Work History
Owner
Hausrath Homes
02.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Senior Pastor/ Founder
Full Armor of God Church
01.2020 - Current
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Led effective pastoral care for congregation members, providing spiritual guidance and support during times of crisis or need.
- Oversaw administration and management of all areas of ministry.
- Provided spiritual care through visitation, counseling, and prayer.
Associate Pastor
Community Fellowship Church
11.2017 - 02.2020
- Led programs such as worship, study, fellowship, and service opportunities.
- Provided pastoral counseling to individuals seeking guidance on personal or relationship issues, promoting emotional well-being within the congregation.
- Coordinated special events such as baptisms, weddings, and funerals, providing pastoral care during significant moments in congregants'' lives.
- Provided spiritual care through visitation, counseling, and prayer.
Repossession Agent
Rick & Ron's Auto Sales
05.2013 - 09.2015
- Maintained client trust by providing timely updates on the status of their accounts and recoveries.
- Improved client satisfaction by promptly locating and recovering collateral assets.
- Increased efficiency by collaborating with law enforcement agencies when necessary for peaceful asset recovery.
- Built positive relationships with clients, resulting in repeat business for the company.
Collections Representative
Water Associates
01.2012 - 04.2013
- Achieved performance goals on consistent basis.
- Processed payments and contracts on accounts.
- Counseled debtors on payment options and arranged installment agreements.
- Improved collections efficiency by implementing strategic negotiation techniques and customer service skills.
Education
High School Diploma -
Royhart
Middleport, Ny06.2002
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Problem solving
- Investigative research
- Attention to detail
- Skip tracing
- Work ethic
Timeline
Owner
Hausrath Homes
02.2022 - Current
Senior Pastor/ Founder
Full Armor of God Church
01.2020 - Current
Associate Pastor
Community Fellowship Church
11.2017 - 02.2020
Repossession Agent
Rick & Ron's Auto Sales
05.2013 - 09.2015
Collections Representative
Water Associates
01.2012 - 04.2013
High School Diploma -
Royhart
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