Thomas Hodgkiss

ImageFIRST Healthcare Laundry Specialists • Dallas, TX

April 2022 to July 2026

Customer Advocate - April 22-Dec 24

Managed customer linen needs by ensuring timely and accurate deliveries and pickups. Monitored usage of linen. Built rapport with customer contacts.

Route Analyst - January 25-July 26

Ensure daily route execution including produce control, invoice accuracy, loadout management, fleet readiness and compliance through daily face-to-face checkins with the Customer Advocates. Smith system driver trainer.

• Linen Delivery and pickup

• Inventory management

• Quality and Needs Assessment

• Adhere to quality standards

• Fleet management

• Driver trainer

Alsco Linen • Farmers Branch, TX

February 2021 to March 2022

Developed a highly productive team of RSR's by continual training, regular meetings, and daily check-ins. Ensured customer service through customer visits, audits, and open communication with customers.

Cintas Inc- First Aid and Safety Division • Dallas, TX

December 2016 to April 2020

SSR managing over 120 accounts on a monthly, bimonthly and quarterly schedule. Servicing, inventorying, sanitizing and disinfecting First Aid cabinets and Safety Cabinets. Insuring that customer had the correct PPE and first aid supplies that were required/recommended by OSHA. Customers included retail locations, office settings, restaurants, warehouses, and manufacturing facilities.

Certified OSHA 10-hour General Industry Safety and Health

First- Aid CPR AED Certified

Reddy Ice • Fort Worth, TX

March 2013 to November 2016

Retail route specialist servicing over 40 retail grocery accounts. Insuring production, servicing and merchandising of ISB (In-store bagging) machines.

Tom Thumb/Safeway • Southlake, TX

April 2011 to March 2013

Managed, ordered, rotated, and stocked the dairy dept. of a $350,000/week retail grocery chain.

KELLOGG'S SNACK • Dallas, TX

October 2000 to April 2011

Managed the sales, and servicing of Keebler/Kelloggs Snacks products in over 25 major retail grocery chain locations. Maintained inventory control, rotated and built numerous promotional displays. Oversaw and scheduled part-time merchandisers.

Albertsons • Irving, TX

February 1985 to October 2000

Managed a $250,00/week Grocery Dept. of a major retail food and drug store. Set sales goals, hired, trained and scheduled associates, ensured labor and sales goals were met.