Thomas Hutchinson
Ocean Isle Beach,NC
Summary
Detail-oriented manager with extensive experience in grocery operations. Known for strong communication and teamwork skills, contributing to effective inventory management and enhanced customer satisfaction.
Overview
43
43
years of professional experience
Work History
Grocery Manager
Food Lion
Sunset Beach, NC
02.2024 - 01.2026
- Assisted in managing daily grocery operations to ensure efficient store performance.
- Learned inventory management systems to track stock levels and product availability.
- Supported team members in maintaining cleanliness and organization of sales floor.
- Engaged with customers to address inquiries and enhance shopping experience.
Reset Specialist
Advantage Solutions Marketing
Ocean Isle Beach, NC
02.2021 - 02.2023
- Conducted product resets according to planograms, ensuring compliance with brand standards.
- Collaborated with team members to optimize store layouts and enhance product visibility.
- Trained new staff on reset procedures and best practices for efficient execution.
- Monitored inventory levels and reported discrepancies to maintain stock accuracy.
Night Manager
Big Y Supermarket
Greenfield, MA
04.2003 - 02.2008
- Supervised nightly operations ensuring compliance with safety and quality standards.
- Managed store staff schedules, optimizing coverage for efficiency and customer service.
- Trained new employees on operational procedures and customer service protocols.
- Resolved customer inquiries and complaints, enhancing overall satisfaction during night shifts.
Grocery Manager
Food Lion
Calabash, NC
03.2000 - 01.2002
- Managed daily operations of grocery department, ensuring product availability and quality.
- Trained and mentored staff to enhance customer service and operational efficiency.
- Implemented inventory control measures, reducing waste through effective stock management.
- Collaborated with vendors to negotiate pricing and secure promotional displays for key products.
Dairy Manager
Big Y Supermarket
Northampton, MA
12.1982 - 01.2000
- Oversaw daily dairy operations, ensuring product quality and compliance with health standards.
- Managed inventory levels, optimizing stock turnover to minimize waste.
- Trained and mentored staff on best practices for product handling and customer service.
- Implemented process improvements that enhanced efficiency in dairy department workflows.
Education
Associate of Arts -
Greenfield Community College
Greenfield, MA05-1986
High School Diploma -
Greenfield High School
Greenfield, MA06-1984
Skills
Coordination of inventory
Customer service and assistance
Verbal and written communication
Customer service management
Training and mentoring
Employee training
Complaint handling
Task delegation
Merchandising strategies
Employee management
Interpersonal and written communication
Product merchandising
Store opening
Inventory merchandising
Ordering of products
Teamwork and collaboration
Customer service
Time management
Attention to detail
Reliability
Excellent communication
Decision-making
Timeline
Grocery Manager
Food Lion
02.2024 - 01.2026
Reset Specialist
Advantage Solutions Marketing
02.2021 - 02.2023
Night Manager
Big Y Supermarket
04.2003 - 02.2008
Grocery Manager
Food Lion
03.2000 - 01.2002
Dairy Manager
Big Y Supermarket
12.1982 - 01.2000
Associate of Arts -
Greenfield Community College
High School Diploma -
Greenfield High School