Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Jackson

Westminster,CO

Summary

Seeking full-time Customer Service role within esteemed organization, emphasizing professional growth and advancement opportunities.

Overview

27
27
years of professional experience

Work History

Camera Car Driver 1

All Star Retrievers
07.2024 - 08.2024
  • Drive a camera car on graveyard shift, scanning vehicles looking for repossessions.

Student Loan Advisor

Nelnet
06.2021 - 07.2021
  • To answer inbound and make outbound calls, with Student loan holders, process payments and offer repayment options such as Deferment, Forbearance, and other repayment options.

Wireless Engineering Technician

ARC Wireless Solutions
01.2008 - 10.2009
  • To operate Wireless Testing range computer, Transfer data from range computer to Windows based PC. Record data into Excel Spreadsheet, file paper copy in file cabinet by date and data. Build prototype antennas from Base plate to Circuit and connectors. Soldering circuit boards to connectors and cables. Test and fine tune antennas based on test data. Use a Port Vector Reflectometer to test the match and gain of cables and antennas. Calibration of rang and reflectometer befor testing.

Assistant General Manager

Papa John's Pizza Inc.
05.2003 - 06.2004
  • Manage a crew of 8 to 11 employees, prepare and cook food ordered, operate a multi-line phone system, Inventory management, open and close store, Customer Service, Cashiering, Delivery router and Driver.

Pharmacy Technician Intern

Walgreens/RiteAid Pharmacy
08.2004 - 01.2004
  • Count pills and mix medications, Customer Service, Labeling prescriptions, Stocking medications, Data Entry of insurance information into computer system, Cashiering.

Customer Service Representative

Aon Innovative Solutions
07.2002 - 05.2003
  • Answer inbound calls from customers for Montgomery Ward Extended warranty holders. Data Entry and using good judgement to make decisions at to if repair of computers, televisions, and appliances are covered under extended warranty. Log calls into the system and schedule repairs on items if covered.

Warehouse Shipping and Receiving Clerk

U.S. Medical
01.1998 - 09.1998
  • Perform all Shipping and receiving in the warehouse, clean and disinfect Medical equipment for resale. Package and box sold equipment for shipment. Operate computer a nd FedEx equipment. Drive standard truck and Box Truck for local deliveries in Denver Metro Area.

Education

Associates of Occupational Studies - Medical Specialties

College America
Denver, CO
01.2005

High School Diploma - undefined

Golden High School
Golden, CO
01.1996

Skills

  • Customer Service
  • Windows Operating System
  • Data Collection
  • Data Entry
  • Typing
  • Telephone skills
  • Conflict resolution
  • Microsoft Word/Excel/Outlook
  • Student Loans
  • Building Prototypes, Wireless Communications
  • Device Calibration
  • Delivery Driver
  • Shipping/Receiving

Timeline

Camera Car Driver 1

All Star Retrievers
07.2024 - 08.2024

Student Loan Advisor

Nelnet
06.2021 - 07.2021

Wireless Engineering Technician

ARC Wireless Solutions
01.2008 - 10.2009

Pharmacy Technician Intern

Walgreens/RiteAid Pharmacy
08.2004 - 01.2004

Assistant General Manager

Papa John's Pizza Inc.
05.2003 - 06.2004

Customer Service Representative

Aon Innovative Solutions
07.2002 - 05.2003

Warehouse Shipping and Receiving Clerk

U.S. Medical
01.1998 - 09.1998

Associates of Occupational Studies - Medical Specialties

College America

High School Diploma - undefined

Golden High School

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Thomas Jackson