Thomas J. Dickinson
Freehold,NJ
Summary
I've worked for 4 years in retail gaining invaluable experience with customer service & sales alike, as well as team management & store operations. In that time I've excelled at finding a solution to all my guests needs, hitting sales goals and seeing to it that my team does the same.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Gamestop
10.2023 - Current
- Primary salesperson at the store, leveraging current promotions and product to gain attach sales
- Supervise the work of Sales Associates and Keyholders, training on new company initiatives
- Acting as temporary Store Manager in the store manager’s absence
- Communicating with district leader to manage sales & loss prevention expectations
- Managed a wide variety of customer service issues to resolve customer issues quickly and efficiently
- Oversee shipments going in and out of the store, labeling & packaging online orders in a timely fashion
Caregiver
03.2022 - 09.2022
- Company Overview: Working under Dr
- Susan Sharp
- Prepared meals for patient
- Cleaned their room and laundry as needed
- Took them through their daily exercises to rehabilitate
- Took them for daily walks to stay on-top of their physical well-being
- Assisted in any challenges daily life would provide
- Working under Dr
- Susan Sharp
Style Team Member
Target
03.2020 - 01.2021
- Maintain a clean and tidy salesfloor
- Act as cashier when needed
- Managed a wide variety of customer service issues to resolve customer issues quickly and efficiently
Assistant Store Leader
Gamestop
02.2019 - 02.2020
- Primary salesperson at the store, leveraging current promotions and product to gain attach sales
- Supervise the work of Sales Associates and Keyholders, training on new company initiatives
- Acting as temporary Store Manager in the store manager’s absence
- Communicating with district leader to manage sales & loss prevention expectations
- Managed a wide variety of customer service issues to resolve customer issues quickly and efficiently
- Oversee shipments going in and out of the store, labeling & packaging online orders in a timely fashion
Senior Guest Advisor
Gamestop
08.2018 - 02.2019
- Cashier, Salesperson & Customer Service Representative
- Keyholder (Responsible for opening & closing the store)
- Took responsibilities of packing shipments to move between stores & for online orders
- Intake incoming product through distribution boxes
- Working to assure guests with an issue have those issues resolved in a timely manner
- Collecting store deposits & dropping them off at the bank
- Running inventory counts, incoming shipment intake, packing up product to be sent to guests who purchased from our website
Education
High School Diploma -
Manalapan Highschool
01.2017
Skills
- Spanish
- Customer service
- Sales
- Interpersonal skills
- POS systems
- Merchandising
- Staff training
- Staff development
- Opening procedures
- Closing procedures
- Bank deposit procedures
Timeline
Assistant Store Manager
Gamestop
10.2023 - Current
Caregiver
03.2022 - 09.2022
Style Team Member
Target
03.2020 - 01.2021
Assistant Store Leader
Gamestop
02.2019 - 02.2020
Senior Guest Advisor
Gamestop
08.2018 - 02.2019
High School Diploma -
Manalapan Highschool
Similar Profiles
Trevor BellTrevor Bell
Store Manager at GameStopStore Manager at GameStop
William FetzkeWilliam Fetzke
Assistant Store Manager at GameStopAssistant Store Manager at GameStop
Zelinda HarleauxZelinda Harleaux
Assistant Manager at GameStopAssistant Manager at GameStop
Andrew VillegasAndrew Villegas
Senior Guest Advisor at GameStopSenior Guest Advisor at GameStop
Anna AndrilloAnna Andrillo
Registered Nurse at Hackensack Meridian Health Raritan Bay Medical CenterRegistered Nurse at Hackensack Meridian Health Raritan Bay Medical Center