Results-driven professional with comprehensive background in business account management. Skilled in developing and maintaining client relationships that drive business success. Known for strong team collaboration and adaptability, ensuring consistent achievement of business goals.
Work History
Business Account Manager
4 Years 2 Months
Platinum Cargo Logistic | 06.2022 - Current
Developed and launched White Glove Program, enhancing customer experience and retention.
Closed 25 new Accounts in first year.
Analyzed market trends to identify new business opportunities and inform sales strategies.
National Account Manager
2 Years 4 Months
ALG Worldwide | 02.2022 - 06.2024
Developed logistics program for life science sector to streamline operations
Generated over 50k in monthly gross profit within four months
Developed strategic account plans to enhance client engagement and drive revenue growth.
Cultivated relationships with key stakeholders to ensure alignment with organizational objectives.
Analyzed market trends and competitive landscape to inform business strategies and opportunities.
National Account Manager
1 Year 6 Months
Pegasus Logistics | 07.2020 - 01.2022
Generated over $1M profit by end of second year
Chosen to assist in developing the Zoom Info and Sales Vertical Program.
Delivered presentation on best practices in sales prospecting and development at NSM
Developed strategic account plans to enhance customer engagement and retention.
Sales Manager/Senior Account Executive
10 Years 10 Months
Mainfreight USA | 09.2009 - 07.2020
In Sales Manager role increased revenue over 50% in two years and achieved profitability for first time in 8 years.
Achieved top revenue/GP producer status in Chicago office for 9 years, ranking in top 5% nationally.
In Sales Manager role, increased revenue by over 50% in two years, leading to first profitability in 8 years.
Mentored sales team, fostering a collaborative environment for improved performance and engagement.
Senior Account Executive
5 Months
EA Logistics | 04.2009 - 09.2009
Established 25 domestic and international accounts within first 4 months, contributing to overall growth
Generated new revenue for the company through strategic initiatives.
Negotiated contracts and pricing agreements, optimizing profitability for key accounts.
Territory Manager
4 Years 4 Months
The Custom Companies | 10.2004 - 02.2009
Achieved Presidents Club status as first-year sales rep, contributing 2 million increase in sales
Generated 4 million in revenue within sales territory by second year
Led Company in most profitable air expedite and international product in 2007 & 2008 out of 25 account executives
Account Executive
1 Year 8 Months
CON-WAY Air, Division of CNF Corporation | 07.2002 - 03.2004
Consistently within top 3 A.E.’s in region and top ten nationally
Ranked number 3 A.E. nationally in 2003 among 31 total A.E.s
Acquired 25 active accounts through strategic outreach and relationship-building efforts.
Account Executive
1 Year
QW Express, Division of Quebecor Logistics | 07.2001 - 07.2002
Selected as the first A.E. to help launch a new sales division for Quebecor.
Assisted the VP of sales by developing the initial marketing and business plan along with all sales collateral material.
Developed and maintained strong client relationships to drive sales growth.
Executed strategic account plans to align with customer needs and company objectives.
Analyzed market trends to identify opportunities for product expansion and service improvement.
District Sales Manager
1 Year
CF Airfreight | 07.2000 - 07.2001
Started new division from the ground up including locating and equipping facility, hiring and training all personnel (operations, sales, clerical) and negotiating vendor and cartage contracts
Most profitable center for first two quarters of 2001 and consistently in top five
Personal sales were in top five nationally amongst all District Managers and Account Executives
District Service Manager
10 Months
Associated Global Systems | 09.1999 - 07.2000
Responsible for entire operation of Chicago Service Center including hiring and management of operations, customer service and warehouse personnel
Completely rebuilt dispatch, billing, customer service/operations departments improving service while lowering costs 8 - 10%
District Field Service, Manager/Station Services Manager/Supervisor
10 Years 8 Months
Airborne Express, Inc. | 01.1989 - 09.1999
Provided supervision of up to sixty drivers, fifteen dockworkers as well as clerical staff
Ensured employee compliance with Airborne Quality of Service standards
Complete responsibility for management, coordination, and development of independent offices in Santa Barbara, Santa Maria and Ventura, California
Proposed and developed the Santa Maria and Ventura offices from the ground floor- achieving a 700% increase in sales volume 1989 – 1999
Consistently received outstanding service audit scores, since 1988
Senior Supervisor
3 Years
Flying Tigers | 01.1985 - 01.1988
Supervised thirty union ramp operators, fifteen union staff agents, and various clerical support personnel for this international cargo company
Supported all corporate accounts
Member “Hub” team in Chicago, responsible for the domestic transload operation that turned five 747 aircrafts and fifteen 727 aircrafts nightly within a six-hour period
Sort Supervisor
5 Years
United Parcel Service | 01.1980 - 01.1985
Provided leadership to groups of up to fourteen hourly personnel
Education
Bachelor of Science Degree - Business Administration
UNIVERSITY OF ILLINOIS AT CHICAGO | 01-1984
Skills
Verbal and written communication
Data-driven decision making
Product and service sales
Relationship management
CRM Application and National Prospecting
Expert in White Glove Vertical
Interests
Tech enthusiast
passionate about exploring the latest advancements and innovations.
Gardening
Fitness
Financial Markets /Investments
Real Estate
Million Dollar Elite Producer (8 yrs)
Extensive Knowledge of Finance .Received a Full Academic Scholarship to attend University of Illinois.
Timeline
Business Account Manager
Platinum Cargo Logistic
06.2022 - CurrentRead More
National Account Manager
ALG Worldwide
02.2022 - 06.2024Read More
National Account Manager
Pegasus Logistics
07.2020 - 01.2022Read More
Sales Manager/Senior Account Executive
Mainfreight USA
09.2009 - 07.2020Read More
Senior Account Executive
EA Logistics
04.2009 - 09.2009Read More
Territory Manager
The Custom Companies
10.2004 - 02.2009Read More
Account Executive
CON-WAY Air, Division of CNF Corporation
07.2002 - 03.2004Read More
Account Executive
QW Express, Division of Quebecor Logistics
07.2001 - 07.2002Read More
District Sales Manager
CF Airfreight
07.2000 - 07.2001Read More
District Service Manager
Associated Global Systems
09.1999 - 07.2000Read More
District Field Service, Manager/Station Services Manager/Supervisor
Airborne Express, Inc.
01.1989 - 09.1999Read More
Senior Supervisor
Flying Tigers
01.1985 - 01.1988Read More
Sort Supervisor
United Parcel Service
01.1980 - 01.1985Read More
UNIVERSITY OF ILLINOIS AT CHICAGO
Bachelor of Science Degree from Business Administration