Thomas Joyce
Buxton,Maine, 04093
Summary
Over 60 years of experience in sales and management, including ownership of Richard Lewis Paper Corp. Transitioned to the automobile industry following the decline of the paper sector. Proven track record of driving sales growth and managing teams effectively.
Overview
49
49
years of professional experience
Work History
Salesman
Rowe Ford
Westbrook, ME
07.2023 - 07.2025
- Demonstrated vehicle features and benefits during test drives with potential buyers.
- Maintained up-to-date inventory knowledge, including new arrivals and special promotions, to effectively assist customers.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Conducted post-sale follow-ups to ensure customer satisfaction and foster referral opportunities.
- Educated customers on product features and technical details to enhance understanding and value perception.
- Greeted customers and provided information about products and services.
- Demonstrated product features, benefits and use to potential buyers.
- Maintained a current knowledge of market trends and competitive activities in the sales area.
- Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
Salesman
Landrover Scarborough
Scarborough, Maine
07.2020 - 07.2023
- Assisted customers in selecting vehicles based on their needs and preferences.
- Demonstrated vehicle features and benefits during test drives with potential buyers.
- Processed customer paperwork and ensured compliance with dealership policies and procedures.
- Maintained knowledge of inventory, including new arrivals and special promotions at Rowe Ford.
Salesman
Southern Maine Motors
Saco, Maine
07.2010 - 07.2020
- Assisted customers in selecting vehicles based on their needs and preferences.
- Demonstrated vehicle features and benefits during test drives with potential buyers.
Salesman
Jolly John Auto City
Saco, ME
05.1997 - 07.2010
- Assisted customers in selecting vehicles based on their needs and preferences.
- Demonstrated vehicle features and benefits during test drives with potential buyers.
- Collaborated with the sales team to meet daily sales targets and improve customer engagement.
- Processed customer paperwork and ensured compliance with dealership policies and procedures.
- Maintained knowledge of inventory, including new arrivals and special promotions at Rowe Ford.
Store Manager
Boaters World
Westbrook, ME
02.1995 - 01.1998
- Managed daily store operations and ensured compliance with company policies.
- Oversaw visual merchandising to maintain appealing store displays.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Paper Sales
Pejebscot Paper Co.
Pejebscot, Maine
01.1989 - 02.1991
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
VP Sales
Richard Lewis Paper Co.
Elk Grove Village, Illinois
01.1977 - 01.1984
- Oversaw budget planning and resource allocation for various projects and departments.
- Mentored senior management on leadership practices and effective decision-making strategies.
- Evaluated market trends to inform strategic planning and competitive positioning efforts.
Education
Some College (No Degree) - Liberal Arts And Sciences
Marquette University
Milwaukee, WISome College (No Degree) - Veterinary Science
The Ohio State University
Columbus, OHSkills
- Vehicle demonstration
- Customer retention
- Inventory management
- Sales processing
- Market awareness
- Lead generation
Accomplishments
- Presidential Service Award
Affiliations
- Experienced racing Sailor who competed in over 17 Chicago to Mackinac Races
Timeline
Salesman
Rowe Ford
07.2023 - 07.2025
Salesman
Landrover Scarborough
07.2020 - 07.2023
Salesman
Southern Maine Motors
07.2010 - 07.2020
Salesman
Jolly John Auto City
05.1997 - 07.2010
Store Manager
Boaters World
02.1995 - 01.1998
Paper Sales
Pejebscot Paper Co.
01.1989 - 02.1991
VP Sales
Richard Lewis Paper Co.
01.1977 - 01.1984
Some College (No Degree) - Liberal Arts And Sciences
Marquette University
Some College (No Degree) - Veterinary Science
The Ohio State University