Thomas Kemprowski
Mechanicsburg,PA
Summary
Hardworking and dependable job seeker with strong organizational and interpersonal skills, looking for a career change and an opportunity to grow as an individual and professional. Proficient in problem solving and customer service, eager to learn and ready to help achieve company goals.
Overview
8
8
years of professional experience
Work History
Low Voltage Cable Technician
Connect-a-Phone
06.2019 - Current
- Installed cables for Data/telecommunication networks.
- Installed and program phone and camera/security systems
- Worked closely with customers to make sure their needs and standards were met.
- Coordinated installation of new users and relocations of existing users.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Responded to service requests during and after business hours.
- Consulted with potential customers to sell and show various network equipment
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Crew Member
Wendy's
01.2016 - 02.2019
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Cumberland Valley High School
Mechanicsburg, PA06.2019
Skills
- Technical Support
- Conflict Mediation
- Customer Consulting
- Low-Voltage Cabling
- Troubleshooting and Problem Resolution
- Critical Thinking
- Strong Communication and Interpersonal Skills
- Goal-Driven
- Building Customer Loyalty
- Time Management
- Programming
Timeline
Low Voltage Cable Technician
Connect-a-Phone
06.2019 - Current
Crew Member
Wendy's
01.2016 - 02.2019
High School Diploma -
Cumberland Valley High School
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