Thomas Kent
Marlton,NJ
Summary
Adept at elevating customer experiences, I honed my skills in problem-solving and cash handling at Hog Day Afternoon BBQ By resolving complaints swiftly and ensuring service excellence, I contributed to a positive and efficient team environment, demonstrating strong leadership and a commitment to cleanliness and hygiene. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level reatail position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Food and Beverage Cashier
Hog Day Afternoon Bbq
05.2023 - Current
- Provided exemplary customer service through active listening, understanding individual preferences, and making knowledgeable recommendations based on customers'' needs or dietary restrictions.
- Effectively managed customer complaints, resolving issues promptly and professionally.
- Balanced cash registers at the beginning and end of shifts, ensuring accurate financial records for management review.
- Assisted in maintaining inventory levels, ensuring availability of popular items during peak hours.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for patrons.
Education
No Degree - Data Analytics
Rowan College At Burlington County
Mount Laurel, NJ06.2027
Skills
- Professionalism and Courtesy
- Cleanliness and hygiene
- Cash handling expertise
- Patience and Empathy
- Basic Math Competency
- Problem-Solving
- Customer Service
- Time Management
Timeline
Food and Beverage Cashier
Hog Day Afternoon Bbq
05.2023 - Current
No Degree - Data Analytics
Rowan College At Burlington County
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