Thomas Kolb
Post Falls,ID
Summary
Customer-oriented server with excellent interpersonal and communication skills. Food and beverage expert. Currently being trained in preparation and sale of alcoholic beverages, bar procedures and liquor laws. Server highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player.
Overview
13
13
years of professional experience
Work History
Server/Bar-Back
Red Lion Templin's Hotel
Post Falls, ID
05.2014 - Current
- Consistently provided professional, friendly and engaging service.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Developed and maintained positive working relationships with others to reach business goals.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Provided friendly and attentive service.
- Inventoried and restocked items throughout day.
- Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
- Resolved guest complaints quickly and efficiently.
Crew Trainer
McDonald's
Post Falls, ID
07.2011 - 06.2014
- Assembled and cooked food orders for customers in a timely manner.
- Took food orders via the front counter and drive thru.
- Bagged orders and handed them out fast and accurately.
- Manager experience: Ran the floor as manager on duty.
- Part time maintenance tech.
- Maintained high standards of cleanliness and sanitation.
- Washed dishes.
Education
High School Diploma - undefined
Post Falls High School
Post Falls, ID2011
Skills
- ServSafe certification
- Thrives in fast-paced environment
- Committed team player
- Cash handling expert
- Up-selling capability
- Courteous, professional demeanor
- Organized and efficient server
- Top-tier, full-service dining background
Timeline
Server/Bar-Back
Red Lion Templin's Hotel
05.2014 - Current
Crew Trainer
McDonald's
07.2011 - 06.2014
High School Diploma - undefined
Post Falls High School
Similar Profiles
Teri BeedleTeri Beedle
Housekeeper at Red Lion Inn HotelHousekeeper at Red Lion Inn Hotel
Michelle SagerMichelle Sager
Housekeeping Supervisor at Red Lion Hotel-Redding, CAHousekeeping Supervisor at Red Lion Hotel-Redding, CA
Lilean ColeLilean Cole
House Keeper at Red Lion HotelHouse Keeper at Red Lion Hotel