Hunter Powell

At the Faculty Club, we focus on providing a fine dining experience for all club members and Ohio State University professors. We also handle large, in-house catered events and weddings. A typical evening consists of me serving a three-course meal, bussing each course, and providing any beverage or alcohol service. I usually serve between 20 and 120 people at these events.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Contributed to team success through effective communication and cooperation with coworkers and management.
• Assisted servers with food delivery during peak hours to ensure timely service for all guests.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• I took reservations and to-go orders by phone, answered customer questions, and informed them of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.