Emily Samuels
Columbus,OH
Summary
The Ohio State University Business student with a specialization in marketing. Currently working at The Ohio State University Faculty Club as a server. Specializing in customer communication, working with POS systems, and working in a timely manner to keep the club running smoothly. Sever who is successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Also has experience in volunteering and helping out other in need at food pantries and community gardens. Skilled at building deep connections and relationships and maintaining a positive work environment.
Overview
2
2
years of professional experience
Work History
Server
The Ohio State Faculty Club
09.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Volunteer
St. James Food Pantry
05.2022 - 05.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Bachelor of Arts - Marketing
The Ohio State University
Columbus05.2027
High School Diploma -
De La Salle Institute
Chicago, IL05.2023
Skills
- Educational Settings
- Customer Service
- Social Media Posting
- Attention to Detail
- Community Management
- Dining Customer Service
- Stocking and Replenishing
- Guest Relations Management
- High-Volume Dining
- Dining Area Maintenance
- Pos Operation
- Deadline Adherence
Timeline
Server
The Ohio State Faculty Club
09.2023 - Current
Volunteer
St. James Food Pantry
05.2022 - 05.2022
Bachelor of Arts - Marketing
The Ohio State University
High School Diploma -
De La Salle Institute
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